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The David Citadel Jerusalem

Photo gallery for The David Citadel Jerusalem

Exterior
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Executive Suite with a terrace and Old City view. | View from room

Overview of The David Citadel Jerusalem

VIP Access

The David Citadel Jerusalem

5.0 star property

4.3/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
7 King David St, Jerusalem, 94101

Explore the area

  • Popular LocationChurch of the Holy Sepulchre12 min walk
  • Popular LocationWestern Wall17 min walk
  • Popular LocationAl-Aqsa Mosque18 min walk
  • AirportTel Aviv (TLV-Ben Gurion)51 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Jerusalem

Located in Jerusalem City Centre neighborhood, The David Citadel Jerusalem is connected to a shopping center. Church of the Holy Sepulchre and Tower of David Museum of the History of Jerusalem are notable landmarks, and travelers looking to shop may want to visit Mamilla Mall. Traveling with kids? Consider Jerusalem Botanical Gardens and Mount Scopus Botanical Garden. Spend some time exploring the area's activities, including segway rentals/tours. Guests love the hotel's central location.

What's nearby

  • Mamilla Mall - 3 min walk
  • Notre Dame of Jerusalem Center - 7 min walk
  • Church of the Holy Sepulchre - 12 min walk
  • Western Wall - 17 min walk
  • Al-Aqsa Mosque - 18 min walk

Getting around

  • Yekuti'el Adam Station - 17 min drive
  • Jerusalem (JRS-Malha Railway Station) - 19 min drive
  • Ben Gurion Airport (TLV) - 51 min drive

Restaurants

  • Etz Cafe - 3 min walk
  • Cielo - 3 min walk
  • Glen whisky bar - 3 min walk
  • Hummus Ben Sira - 3 min walk
  • Sira - 3 min walk

About this property

The David Citadel Jerusalem

5-star luxury hotel located in Jerusalem City Centre
Take advantage of a poolside bar, a terrace, and shopping on site at The David Citadel Jerusalem. Treat yourself to a massage, a facial, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Mediterranean cuisine and al fresco dining. Pilates classes and aerobics classes are offered at the gym; The David Citadel Jerusalem also has a coffee shop/cafe, a playground, and a hair salon. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and limo/town car service
  • Express check-out, a front desk safe, and a computer station
  • Express check-in, meeting rooms, and wedding services
  • Guest reviews say great things about the pool and central location
Room features
All 385 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Rainfall showers, separate tubs/showers, and free toiletries
  • 32-inch HDTVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

Arabic, English, French, Hebrew, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (ILS 60.00 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ILS 170 for adults and ILS 170 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Veranda Fine Grill
  • Lobby Lounge
  • The Seasons Restaurant

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1085 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between October 6 and October 19.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 145.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon check-out.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: ILS 170 for adults and ILS 170 for children (approximately)
  • Self parking fee: ILS 60.00 per day
  • Rollaway bed fee: ILS 145.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility or spa tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Citadel David
Citadel David Hotel
Citadel Hotel
David Citadel
David Citadel Hotel
David Citadel Hotel Jerusalem
David Citadel Jerusalem
Hotel David Citadel
The David Citadel Hotel
The David Citadel Jerusalem Hotel
The David Citadel Jerusalem Jerusalem
The David Citadel Jerusalem Hotel Jerusalem

Frequently asked questions

Does The David Citadel Jerusalem have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The David Citadel Jerusalem?

As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at The David Citadel Jerusalem on Dec 11, 2022 start from $587.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The David Citadel Jerusalem pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The David Citadel Jerusalem?

Self parking is available for ILS 60.00 per day.

What time is check-in at The David Citadel Jerusalem?

Check-in is from 3:00 PM - 11:30 AM.

What time is check-out at The David Citadel Jerusalem?

Check-out is at noon.

Where is The David Citadel Jerusalem located?

This family-friendly Jerusalem hotel is located in the historical district, within a 10-minute walk of Mamilla Mall and Tower of David Museum of the History of Jerusalem. Church of the Holy Sepulchre and Western Wall are also within 1 mi (2 km).

Can I cancel my reservation for free at The David Citadel Jerusalem and receive a full refund?

Yes, The David Citadel Jerusalem offers free cancellation on select room rates, because flexibility matters! Please refer to The David Citadel Jerusalem cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 236 out of 378 reviews" "
" "5 - Excellent 62%
Rating 4 - Good. 72 out of 378 reviews" "
" "4 - Good 19%
Rating 3 - Okay. 37 out of 378 reviews" "
" "3 - Okay 10%
Rating 2 - Poor. 14 out of 378 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 19 out of 378 reviews" "
" "1 - Terrible 5%

4.4/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

John, Belleville
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall location, lovely view
Stayed 4 nights in Nov 2022

5/5 Excellent

Ruth
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Beautiful room and the breakfast was incredible.
Stayed 2 nights in Sep 2022

1/5 Terrible

Maxim
Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. The check in process was rude and disinterested. The shabis situation was not explained well, and we were confused thinking we couldn’t eat or have lights on. At no point we’re we offered alternative restaurant options other than we can go out and look for ourselves. The attended didn’t seem to care, didn’t explain WiFi, amenities, anything. He was so bored and disinterested. He didn’t care or want to be there with us. Awful welcome! 2. We are staying seven nights. We were put into a small room looking at a wall with a 1m wide window. 3. The room was dusty and unclean. 4. When we spoke to reception, and told them of our intention to leave because of the issues, they couldn’t care less. They told us to calll Expedia. 5. We went to reception and eventually spoke to another woman. She argued with us about the cleanliness of the room for 15mins and the shockingly bad checkin process. We were eventually offered an upgrade at our cost ($1,800) but eventually complimentary. 6. The new room was unclean. There was a chip on the floor, dirt on bed, towels weren’t folded properly, tissue box still closed, dirty balcony with dried lettuce leaves, bird poo everywhere, dust on almost every surface. We showed the guy who took us to the room. He shrugged his shoulders and said some people will love this hotel and others will have the worst experience. Seriously? He told us he would get the cleaner, this never happened. When we phoned reception again they told us to enjoy our stay
Stayed 7 nights in Jul 2022

1/5 Terrible

carolyn
Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very dated and needs updating other than rooms that have been other than air con and pillows.. The common areas are really dirty and unpleasant. Pool furniture badly ripped and stained. Filth on floor that is still there days later. Rooms were upgraded as air con was terrible in first rooms. Noisy still in suites, meaning impossible to sleep with it on. The pillows need throwing away. It is unacceptable how dirty the pool in particular was, though dirt in other areas remained too. Staff seem oblivious.
Stayed 7 nights in Aug 2022

5/5 Excellent

lisa
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Samir a dining for break first was the best Amazing service we receive from him
Stayed 2 nights in Jul 2022