Four Seasons Hotel The Westcliff, Johannesburg

Photo gallery for Four Seasons Hotel The Westcliff, Johannesburg

Primary image
2 outdoor pools, pool umbrellas, sun loungers
Balcony
Balcony
Premium bedding, down comforters, minibar, in-room safe

Overview of Four Seasons Hotel The Westcliff, Johannesburg

Four Seasons Hotel The Westcliff, Johannesburg

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193

Explore the area

  • Popular LocationJohannesburg Zoo12 min walk
  • Popular LocationUniversity of Witwatersrand3 min drive
  • Popular LocationSouth African Museum of Military History3 min drive
  • AirportJohannesburg (JNB-O.R. Tambo Intl.)21 min drive

Choose dates to view prices

About this area

Randburg

Four Seasons Hotel The Westcliff, Johannesburg is located in Greater Johannesburg Metropolitan Area, a neighborhood in Randburg. South African Museum of Military History and Alexander Theatre are cultural highlights, and travelers looking to shop may want to visit Sandton City Mall and Neighbourgoods Market. Traveling with kids? Consider Montecasino, or check out an event or a game at Johannesburg Stadium. Take an opportunity to explore the area for water adventures such as rafting and other activities like golfing.

What's nearby

  • Johannesburg Zoo - 12 min walk
  • University of Witwatersrand - 3 min drive
  • South African Museum of Military History - 3 min drive
  • Hillbrow Telkom Tower - 4 min drive
  • Rosebank Mall - 10 min drive

Getting around

  • Johannesburg Park Station - 6 min drive
  • Ellis Park Station - 7 min drive
  • O.R. Tambo Intl. Airport (JNB) - 21 min drive

Restaurants

  • Franco's Pizzaria & Trattoria - 17 min walk
  • Croft & Co - 19 min walk
  • My Bread & Butter - 19 min walk
  • Velo Cafe - 4 min drive
  • 86 Public - 4 min drive

About this property

Four Seasons Hotel The Westcliff, Johannesburg

Family-friendly Randburg hotel in Greater Johannesburg Metropolitan Area, near Johannesburg Zoo
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. All 117 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, premium bedding, and TVs.
Four Seasons Hotel The Westcliff, Johannesburg offers 117 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Randburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Seasons Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveler Hot List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Lead with Care (Four Seasons)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6 AM–11:30 AM: ZAR 525 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's toys
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • Arabic
  • Bulgarian
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Malay
  • Portuguese
  • Russian
  • Swahili
  • Turkish
  • Xhosa
  • Zulu

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15677 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Restaurants on site

  • Flames
  • View
  • Apres Spa

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
Up to 44 lbs
Food and water bowls are available
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: ZAR 525 per person (approximately)
  • Airport shuttle fee: ZAR 950 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 209 out of 275 reviews
5 - Excellent 76%
Rating 4 - Good. 52 out of 275 reviews
4 - Good 19%
Rating 3 - Okay. 8 out of 275 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 275 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 275 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.9/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a really lovely hotel.
Stayed 2 nights in Apr 2022

5/5 Excellent

Stayed 1 night in Feb 2022

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
It was very disappointing.....stayed for 1 night....room wasn't ready...check in was done one and a half hours later. Only at 4.30pm. No apologies whatsoever....
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. The staff was very welcoming, friendly and accommodating. It’s a fabulous place.
Stayed 3 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Absolutely incredible. The care and effort from all of the stuff ensuring your stay is great is felt all the time. The best hotel experience I've had.
Stayed 1 night in Dec 2021