“Drury might not be a luxury hotel, but it is the most generous and responsible hotel I have ever stayed with. This hotel really complies its aim to create happy customers. In my view, they do it much better than those 4-star and 5-star hotels.
Drury offers not only free hot breakfast, but also simple hot dinner (though they called it “snack”). Good coffee is provided at lobby all day. No resort fee. Over night parking is the only extra charge. The parking lot conveniently located to an……
“The rooms are so beautiful and colorful! The rooftop bar was really fun and the DJ had the right groove going with the breeze and the view 10’s across the board. I will be back real soon!!”
“Love the pool, spa area and the art work. We stay here often And love coming back. Great outdoor space to have a cocktail from the full bar , shuffle board , pool table and awesome mingling spaces for friends ”
“The hotel was great and the customer service was outstanding! Just a couple of suggestions: there were no trash bags in trash cans, no bag for laundry and the biggest suggestion MICROWAVE IN THE ROOMS!! Went to an event and by the time we made it back to hotel there was no way to heat up leftovers from lunch and nothing open to order from. Just suggestions, but a beautiful property!!”
“I would give 5 star if wasn’t for the AC unit blow directly to my bed( can’t adjust), and the room doesn’t have a light but only a small table lamp.
considering the price, 4 star should do it, they really keep it clean, very nice public area and kitchen, staff are very friendly.
Even though they don’t provide breakfast, during weekends, they do have a lot of free fresh fruits, donuts, and good quality coffee. They also give you 2 bottles of water in your room as well as a complimentary small……
“No breakfast provided. Bathroom tub and toilet turn of the century. technology current even excellent. Ice machines didn't work. Parking places which cost $15.00. SIze of small compact car so a mess.”
“From start to finish, our stay at this hotel checked every single box! The staff were warm, welcoming, and went above and beyond to make sure I felt at home. The room was spotless, beautifully designed, and stocked with thoughtful details that made my stay extra comfortable. The bed was incredibly cozy, and I slept better than I have in weeks.
The amenities were top-notch—everything from the excellent breakfast buffet to the efficiency style stocked room was well maintained and exceeded……
"Drury might not be a luxury hotel, but it is the most generous and responsible hotel I have ever stayed with. This hotel really complies its aim to create happy customers. In my view, they do it much better than those 4-star and 5-star hotels.
Drury offers not only free hot breakfast, but also simple hot dinner (though they called it “snack”). Good coffee is provided at lobby all day. No resort fee. Over night parking is the only extra charge. The parking lot conveniently located to an attached building and is safe.
The location is perfect and safe. It locates just next to the aquarium.
Staff are friendly and very helpful and they do know how to comply the hotel’s policy (to create happy customers).
Our AC in room was out of order at 5AM during hot summer. We were waken up by the heat. We called the front desk, but at that time, they can only sent a big fan up to the room for us, as the maintenance staff would only be available at 8:00.
When we checked out, the front desk knew our experience, and told us that they would return what we had paid. They returned the room and parking charges, as well as the deposit right after we checked out. We were impressed with how the hotel's frontline staff handled this issue.
We will definitely choose to stay with Drury Hotels. This is the most generous and responsible hotel we ever experienced. They truly care about their customers."