SureStay Plus by Best Western Jonestown Lebanon Valley

Photo gallery for SureStay Plus by Best Western Jonestown Lebanon Valley

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, desk, laptop workspace, blackout drapes

Overview of SureStay Plus by Best Western Jonestown Lebanon Valley

SureStay Plus by Best Western Jonestown Lebanon Valley

2.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
16 Marsanna Lane, Jonestown, PA, 17038

Explore the area

  • Popular LocationSwatara State Park12 min walk
  • Popular LocationHideaway Hills Farm18 min walk
  • Popular LocationMonroe Valley Golf Club8 min drive
  • AirportHarrisburg, PA (MDT-Harrisburg Intl.)36 min drive

Choose dates to view prices

About this area

Jonestown

Located in Jonestown, SureStay Plus by Best Western Jonestown Lebanon Valley is near theme parks and in the mountains. ZooAmerica and Mount Hope Estate & Winery are local attractions and those in the mood for shopping can visit Lebanon Valley Mall and Tanger Outlet Center. Hershey's Chocolate World and Hersheypark are also worth visiting. Spend some time exploring the area's activities, including winery tours and outlet shopping. Guests appreciate the hotel's quiet location.

What's nearby

  • Swatara State Park - 12 min walk
  • Hideaway Hills Farm - 18 min walk
  • Fort Indiantown Gap National Guard Training Center - 5 min drive
  • Indiantown Gap National Cemetery - 7 min drive
  • Monroe Valley Golf Club - 8 min drive

Getting around

  • Harrisburg Intl. Airport (MDT) - 36 min drive

Restaurants

  • Pizza Town II — 8 min walk
  • Burger King — 9 min walk
  • Subway — 9 min walk
  • Sbarro — 9 min walk
  • Godfather's Pizza — 11 min walk

About this property

SureStay Plus by Best Western Jonestown Lebanon Valley

Hotel in Jonestown with free breakfast and outdoor pool
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool. All 52 rooms provide conveniences like sitting areas and refrigerators, plus free WiFi and flat-screen TVs with cable channels. Guests will also find microwaves, premium bedding, and coffee makers.
SureStay Plus by Best Western Jonestown Lebanon Valley offers 52 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Jonestown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Dogs and cats welcome
2 per room (up to 70 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

We should mention

The seasonal pool will be open from May to September
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap Hotel
Comfort Inn Valley-Ft. Indiantown Gap Hotel Lebanon
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Jonestown Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
SureStay Plus by Best Western Jonestown Lebanon Valley Hotel
SureStay Plus by Best Western Jonestown Lebanon Valley Jonestown

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 218 out of 668 reviews
5 - Excellent 33%
Rating 4 - Good. 273 out of 668 reviews
4 - Good 41%
Rating 3 - Okay. 105 out of 668 reviews
3 - Okay 16%
Rating 2 - Poor. 43 out of 668 reviews
2 - Poor 6%
Rating 1 - Terrible. 29 out of 668 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, an good stay for my needs. The only issue was that when I returned to I found it had not been attended to.my room late in the day
Stayed 2 nights in Oct 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not cleaned well and not at all the second day despite requesting that smelled like cat pee again requested cleaning which did not happen. Generally musty hallways and not kept up
Stayed 2 nights in Sep 2021

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Trash all over outside. Weeds everywhere. Outside trash bin not emptied and overflowing. Chipped paint. Cigarette butts by front door.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with partner
Disliked: Amenities, property conditions & facilities
Let me first say that the bed was reasonably comfortable and the desk person who checked us in was very pleasant. However the linens were very(!) basic. I've seen better bed coverings from the Dollar Store. We got the last available room apparently, which was an accessible room. There wasn't a picture on the wall anywhere. The chair in the room was dirty to the point I wouldn't let my husband sit on it. The bathroom was very basic with only a wall hung sink and no counter to set even a toothbrush on overnight. I wondered how a handicapped person would manage the small space for the sink as well. I kept wishing I had spent another $30 for a better room, but the reviews led me here and I would not stay again. After 11 hours of driving, there was nothing comfortable about our stay.
Stayed 1 night in Sep 2021