Joseph Moore Museum Tours

Smelt like cigarettes only because of someone staying there that night!

In the process of renovating. Not much open and several floors not even available. Pool is still being renovated- room was nice and clean- parts of the hotel that were open were nice and remodeled. Staff was good- but only two people on staff at night. Breakfast was delicious and included!

I've stayed here several times in the last few years and usually had a great experience but this time it was just okay. On the plus side, my room was clean and comfortable, room amenities worked and fairly up-to-date although the mini fridge could stand to be a little bigger, and it was good value for price I paid. There is also ample parking and the area feels pretty safe although not much to walk to. On the minus side, there seemed to be very few front desk staff throughout my stay, the lobby seemed more like a ghost town than on previous visits, and although I was attending a large annual event for which the organizers had reserved a block of rooms here, the desk clerk upon check-in had never heard of it. When I requested a housekeeping item one night at the front desk, it took forever to arrive. During the day the housekeeping staff are very noisy as they clean and at one point were shouting in the halls at 8 am. Not sure if this place is having service issues or I just caught them on a bad day but it wasn't as good this time.