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"Room and amenities were great. Staff was both friendly and professional."

"台風の影響で船が欠航となり、急遽、市内に宿泊が必要になった80歳近い父のために予約をしました。市内のホテルが次々に満室になる中で焦って予約したため、後から部屋にお風呂がないことに気付きましたが、お電話で事情をお伝えしたところ、快く部屋の変更に応じてくださいました。 夜間だったため、すでに管理人の方はご不在だったようですが、「高齢の父が一人で宿泊する」旨をお伝えしたところ、わざわざ戻ってきてくださり、スムーズに入室できるようご配慮いただきました。おかげさまで、父も安心して過ごせたようです。 今回はホテルのご厚意により柔軟にご対応いただいたものと思います。すべてのケースで同様の対応があるとは限らないかと思いますが、このたびは本当に感謝しております。ありがとうございました。"

"My overall experience at this hotel was good. The hotel is nice, clean, and located in a very cool area, so it’s definitely recommended. My only feedback, if anyone from management is reading, is that while I understand this is an unmanned hotel (which is why I rated staff 3/5), the fact that they weren’t able to provide us with an extra set of sheets since we were three felt a bit strict and rigid. Overall, everything was...

"This was such a great stay, the room was dated but spacious, the onsen was fabulous and the popsicles were great. "

"Very clean and modern hotel; in the center, right outside the mall and 10 min to the harbor; staff is very friendly but speaks little English."

"Great hotel and location"

"客室はやとてもきれいでした。快適に過ごせました。"

"Excellent location and comfortable. Great housekeeping service. "

"Located in the center of Kagoshima, this hotel offers a tranquil and comfortable escape. You'll find the rooms spotlessly clean and the staff exceptionally kind. The area is also packed with fantastic restaurants. I highly recommend it."

"The location is the heart of downtown, Kagoshima city. It has a view of Vocalno Sakurajima and Kinko bay. It is convenient to walk, take a public transportation. Also, a big grocery store is the front of the hotel. People who working are very kind and respect. I am thankful. I had an amazing experience of this hotel. "

"Friendly staff, clean room, convenient location "

"桜島のけし"