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2 outdoor pools, cabanas (surcharge), pool umbrellas
2 outdoor pools, cabanas (surcharge), pool umbrellas
2 outdoor pools, cabanas (surcharge), pool umbrellas
Premium bedding, minibar, in-room safe, desk

Guest reviews

3.8 out of 5 Good
1,194 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided

Map

Explore the area

Popular LocationHaleo Luau2 min walk
Popular LocationKona Country Club13 min walk
Popular LocationKeauhou Shopping Center20 min walk
AirportKailua-Kona, HI (KOA-Kona Intl.)28 min drive

Choose dates to view prices

  • Room, 1 King Bed, Balcony, Mountain View (Mountain View)

    3.8/5 guest room rating

    Room amenities

    • 420 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Balcony, Mountain View (Mountain View)
  • Room, 2 Double Beds, Balcony, Mountain View (Mountain View)

    3.9/5 guest room rating

    Room amenities

    • 420 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Balcony, Mountain View (Mountain View)
  • Room, 1 King Bed, Ocean View

    4.2/5 guest room rating

    Room amenities

    • 420 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Ocean View
  • Room, 2 Double Beds, Ocean View

    Room amenities

    • 420 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Ocean View
  • Room, 1 King Bed, Balcony, Oceanfront

    3.7/5 guest room rating

    Room amenities

    • 420 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Balcony, Oceanfront
  • Room, 2 Double Beds, Balcony, Oceanfront

    Room amenities

    • 420 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Balcony, Oceanfront
  • Room, 1 King Bed, Partial Ocean View

    3.7/5 guest room rating

    Room amenities

    • 420 sq ft
    • Partial ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Partial Ocean View
  • Room, 2 Double Beds, Partial Ocean View

    Room amenities

    • 420 sq ft
    • Partial ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Partial Ocean View
  • Club Room, Business Lounge Access, Ocean View

    Room amenities

    • 420 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, Business Lounge Access, Ocean View
  • Club Room, 1 King Bed, Business Lounge Access, Ocean View

    Room amenities

    • 420 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Business Lounge Access, Ocean View
  • Club Room, 1 King Bed, Business Lounge Access, Oceanfront

    Room amenities

    • 420 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Business Lounge Access, Oceanfront
  • Club Room, 2 Double Beds, Business Lounge Access, Oceanfront

    Room amenities

    • 420 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, 2 Double Beds, Business Lounge Access, Oceanfront
  • Club Suite, 1 Bedroom, Business Lounge Access (Ohana Suite)

    Room amenities

    • 840 sq ft
    • Ocean view
    • Sleeps 5
    • 1 King Bed
    More detailsClub Suite, 1 Bedroom, Business Lounge Access (Ohana Suite)
  • Deluxe Suite, Business Lounge Access, Oceanfront

    Room amenities

    • 950 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Suite, Business Lounge Access, Oceanfront

About this area

Kailua-Kona

Located in Kailua-Kona, Sheraton Kona Resort & Spa at Keauhou Bay is near the beach. Kailua-Kona Wharf and Swing Zone are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kahalu'u Beach Park and Magic Sands Beach. Traveling with kids? Consider Kona Le'a Plantation and Haleo Luau. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ziplining and hiking/biking trails.

Visit our Kailua-Kona travel guide
Map
Popular Location

What's nearby

  • Haleo Luau - 2 min walk
  • Kona Country Club - 13 min walk
  • Keauhou Shopping Center - 20 min walk
  • Kahalu'u Beach Park - 5 min drive
  • Original Hawaiian Chocolate Factory - 7 min drive

Getting around

  • Kona, HI (KOA-Kona Intl. Airport (KOA) - 28 min drive

Restaurants

  • Rays on the Bay — 1 min walk
  • Holua Poolside Bar and Lo — 1 min walk
  • Sam Choy's Kai Lanai - 4 min drive
  • Da Poke Shack - 9 min drive
  • Jackie Rey's Ohana Grill - 11 min drive

About this property

Sheraton Kona Resort & Spa at Keauhou Bay

4-star family-friendly resort near Kahalu'u Beach Park
This smoke-free resort features 4 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. All 508 rooms boast deep soaking tubs and offer free wired Internet and furnished lanais. WiFi and refrigerators are standard, as are LCD TVs with digital channels.
Sheraton Kona Resort & Spa at Keauhou Bay offers 508 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished lanais. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a 24-hour health club, a spa tub, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Ho'ola Spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.00 per day), Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: USD 20.00 per night
  • Valet parking: USD 27.00 per night
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: USD 29.95-29.99 for adults and USD 12.50-15.00 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese
  • Korean

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (5740 square feet)

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Furnished lanai

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.
Anyone traveling to Hawaii is required to self-quarantine for 14 days. Beginning September 1, travelers who have proof of a negative COVID-19 test taken within 72 hours of arrival are exempt.

Access methods

Staffed front desk

Pets

Pets stay free
Up to 40 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 70.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 34.41 per accommodation, per night
The resort fee includes:
  • Pool access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 29.95 and USD 29.99 for adults, USD 12.50 and USD 15.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 15.00 per day (rates may vary)
  • Self parking fee: USD 20.00 per night
  • Valet parking fee: USD 27.00 per night
  • Rollaway bed fee: USD 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 27-4750769
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Keauhou Resort
Sheraton Keauhou
Sheraton Kona Resort Keauhou Bay Kailua-Kona
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
Sheraton Resort Keauhou
Sheraton Kailua-Kona
Sheraton Keauhou Bay Hotel Kailua-Kona
Sheraton Keauhou Bay Resort & Spa
Sheraton Keauhou Bay Resort And Spa
Sheraton Kona Keauhou Bay
Sheraton Kona Resort Keauhou Bay
Sheraton Kona Keauhou Bay Kailua-Kona
Sheraton Kona Resort Spa at Keauhou Bay
Sheraton Kona Keauhou KailuaK
Sheraton Kona & Spa At Keauhou
Sheraton Kona Resort & Spa at Keauhou Bay Resort
Sheraton Kona Resort & Spa at Keauhou Bay Kailua-Kona
Sheraton Kona Resort & Spa at Keauhou Bay Resort Kailua-Kona

Frequently asked questions

Can I cancel my reservation for free at Sheraton Kona Resort & Spa at Keauhou Bay and receive a full refund?
Yes, Sheraton Kona Resort & Spa at Keauhou Bay offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Kona Resort & Spa at Keauhou Bay cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Kona Resort & Spa at Keauhou Bay?
As of Aug 14, 2020, prices found for a 1-night stay for 2 adults at Sheraton Kona Resort & Spa at Keauhou Bay on Aug 15, 2020 start from $179, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sheraton Kona Resort & Spa at Keauhou Bay have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is this resort pet-friendly?
Yes, Sheraton Kona Resort & Spa at Keauhou Bay allows pets with a maximum weight of up to 40 lbs per pet.
How much is parking at this property?
Self parking is available for USD 20.00 per night. Valet parking is available for USD 27.00 per night.
What time is check-in at this resort?
Check-in is from 3:00 PM–anytime.
What time is check-out at Sheraton Kona Resort & Spa at Keauhou Bay?
Check-out is at 11:00 AM.
Where is Sheraton Kona Resort & Spa at Keauhou Bay located?
This family-friendly Kailua-Kona resort is located near the beach, within a 10-minute walk of Haleo Luau and Keauhou Bay Beach. Kahalu'u Beach Park and Magic Sands Beach are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Sheraton Kona Resort & Spa at Keauhou Bay

3.8
Good
1,194 reviews
5 - Excellent
403
4 - Good
399
3 - Okay
222
2 - Mediocre
103
1 - Poor
67
3.9
Cleanliness
4.0
Service and Staff
3.8
Amenities
3.6
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities

During COVID, the skeleton crew was so friendly and helpful with most of the amenities shut down on property and most helpful with suggestions for food.

Stayed 3 nights in Aug 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service

Lovely Staff. Rooms and pool need to be renovated!

Stayed 4 nights in Jul 2020
5.0 out of 5 Excellent
    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, property conditions & facilities

    At check in we were upgraded from a mountain view to an ocean view. They made sure people were social distancing and everyone was wearing masks. We were looking forward to the pool slide but sadly it was closed. The stores in the hotel were WAY to pricey, but it wasn’t too far from a shopping center. Overall we had an awesome staycation and would definitely stay there again!

    Stayed 2 nights in Jul 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I was please to see this resort taking the COVID quarantine seriously. Quarantined individuals were sequestered in a separate wing without a room key. Kamaina were given wrist bands to show they weren't having to quarantine. They also upgrade our rooms to ocean view at no additional cost.

    Stayed 1 night in Jul 2020