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Expedia Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type What's included Nightly price per room Book
Deluxe Room
506 square feet
1 King Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Business Suite
1,023 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Executive Room
560 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 5 restaurants and full-service spa

Popular property highlights

Breakfast included
Free wired high-speed Internet
Outdoor pool
Business center
Smoke-free property

Location

Situated in Kampala, this luxury hotel is within 2 mi (3 km) of The Acacia Mall, British High Commission, and Mulago Hospital. Uganda National Museum and Gaddafi National Mosque are also within 2 mi (3 km).

Hotel Features

5 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

Rooms feature free WiFi, balconies, and 24-hour room service. Other amenities available to guests include satellite TV, minibars, and separate bathtubs and showers.

Languages Spoken

  • English

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Kampala Serena Hotel

Kintu Road, Kampala, 256

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Kampala Serena Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business center and limo/town car service. This luxury hotel also offers a children's pool, a sauna, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests.

Kampala Serena Hotel is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Elevator/lift
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Free breakfast
  • Conference space
  • Spa treatment room(s)
  • Porter/bellhop
  • Coffee shop or café
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Sauna
  • Free wired Internet
  • Babysitting or childcare (surcharge)
  • Health club
  • Limo or Town Car service available
  • Outdoor pool
  • Smoke-free property
  • Children's pool
  • Hair salon
  • Number of restaurants - 5
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Pool umbrellas
  • Wedding services
  • Airport transportation (surcharge)
  • Garden

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • French

Room Amenities

Air-conditioned accommodations at Kampala Serena Hotel offer minibars and safes. Rooms open to balconies. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Partially open bathroom
  • Phone
  • Designer toiletries
  • Free weekday newspaper
  • Hair dryer
  • Slippers
  • In-room safe
  • Number of bathrooms - 1
  • Free cribs/infant beds
  • Separate bathtub and shower
  • Satellite TV service
  • Balcony
  • Room service (24 hours)

Where to Eat

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

The Pearl of Africa - Overlooking the garden, this restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Explorer Italian Bistro - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Lakes Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Pool Side Restaurant - This poolside restaurant serves lunch and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Serena Maisha Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for UGX 100.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: UGX 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Kampala
  • Hotel Kampala Serena
  • Hotel Serena Kampala
  • Kampala Hotel
  • Kampala Hotel Serena
  • Kampala Serena
  • Kampala Serena Hotel
  • Serena Hotel Kampala
  • Serena Kampala
  • Serena Kampala Hotel

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.
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