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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationEmbassy of France10 min walk
    Popular LocationThe Parliament of the Republic of Uganda13 min walk
    Popular LocationEmbassy of Sweden13 min walk
    AirportEntebbe (EBB-Entebbe Intl.)60 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking, Garden View

    Room amenities

    • 273 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Garden View
  • Room, 2 Twin Beds, Non Smoking, Garden View

    Room amenities

    • 273 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, Non Smoking, Garden View
  • Room, 1 King Bed, Non Smoking, Garden View

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Garden View
  • Executive Room, 2 Twin Beds, Non Smoking, Garden View

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsExecutive Room, 2 Twin Beds, Non Smoking, Garden View
  • Club Room, 1 King Bed, Pool Access, Garden View

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Pool Access, Garden View
  • Club Room, 2 Twin Beds, Non Smoking, Garden View

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsClub Room, 2 Twin Beds, Non Smoking, Garden View
  • Club Suite, 1 Bedroom, Non Smoking, Garden View

    Room amenities

    • 579 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsClub Suite, 1 Bedroom, Non Smoking, Garden View
  • Junior Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 684 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 Bedroom, Non Smoking
  • Presidential Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 906 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsPresidential Suite, 1 Bedroom, Non Smoking

About this area

Kampala

Located in Kampala, Sheraton Kampala Hotel is connected to a shopping center. Uganda National Museum and Ndere Cultural Centre are cultural highlights, and some of the area's landmarks include Kabaka's Palace and Kasubi Tombs. Traveling with kids? Consider Nakigalala Tea Estate, or check out an event or a game at National Stadium. Spend some time exploring the area's activities, including golf lessons and golfing.
Visit our Kampala travel guide
View in a map
Popular Location

What's nearby

  • Embassy of France - 10 min walk
  • The Parliament of the Republic of Uganda - 13 min walk
  • Embassy of Sweden - 13 min walk
  • Uganda Golf Course - 14 min walk
  • Kibuli Mosque - 13 min drive

Getting around

  • AirportEntebbe Intl. Airport (EBB) - 60 min drive

Restaurants

  • Paradise Grill — 1 min walk

About this property

Sheraton Kampala Hotel

Family-friendly hotel connected to the convention center in Kampala with 5 restaurants
This smoke-free hotel features 5 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a coffee shop/café are onsite. All 236 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find balconies, 24-hour room service, and minibars.
Sheraton Kampala Hotel offers 236 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Extended parking
  • Parking height restrictions apply
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends: USD 20 per person
  • 5 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • Aerobics classes
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Greek
  • Italian
  • Romanian
  • Spanish

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference space (11050 square feet)

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 65.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Airport shuttle fee: USD 50 per person (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Sheraton Kampala
Kampala Sheraton
Kampala Sheraton Hotel
Sheraton Hotel Kampala
Sheraton Kampala
Sheraton Kampala Hotel
Sheraton Kampala Hotel Hotel
Sheraton Kampala Hotel Kampala
Sheraton Kampala Hotel Hotel Kampala

Frequently asked questions

Can I cancel my reservation for free at Sheraton Kampala Hotel and receive a full refund?
Yes, Sheraton Kampala Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Kampala Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Kampala Hotel?
As of Sep 25, 2020, prices found for a 1-night stay for 2 adults at Sheraton Kampala Hotel on Sep 26, 2020 start from $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sheraton Kampala Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Sheraton Kampala Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Kampala Hotel?
Self parking is free at this property.
What time is check-in at Sheraton Kampala Hotel?
Check-in is from 3 PM–5 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Sheraton Kampala Hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Sheraton Kampala Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 50 per person, one-way, applies.
Where is Sheraton Kampala Hotel located?
This family-friendly Kampala hotel is located in the business district, within a 15-minute walk of Embassy of France, Uganda Golf Course, and The Parliament of the Republic of Uganda. The Acacia Mall and Makerere University are also within 3 mi (5 km).
3.8
Good
152 reviews
5 - Excellent
46
4 - Good
60
3 - Okay
25
2 - Poor
12
1 - Terrible
9

4.1/5

Cleanliness

4.0/5

Staff & service

4.3/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay at Sheraton Kampala
Stayed 3 nights in Feb 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The natural beauty of Uganda is enhanced by the graciousness of the Kampala Sheraton staff. Professional and friendly. My second time staying and definitely not my last. Thank you.
Stayed 4 nights in Mar 2020

4/5 Good

Traveled with family and small children
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The stuff was amazing. More especially in the club lounge.
Stayed 7 nights in Feb 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, room comfort
Sad face IconDisliked: Property conditions & facilities
NIce service , personal, excellent , hotell getting old
Stayed 1 night in Dec 2019

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Marginal Service for Relatively High Cost
Hotels.com listing showed “airport shuttle.” Did not say “available.” Gave impression it was a courtesy shuttle. After I arrived at the hotel, I was charged $50, an amount I later learned was one hundred to two hundred percent the “going rate.” Juice offered (and unfortunately consumed) was delicious, but made me sick within 30 minutes and for the next 24 hours. Elevator didn’t work consistently with room cards and attendant was unable to help. Staff never called back (despite assurances they would) when we called to inquire about a left behind personal item.
Stayed 1 night in Aug 2019

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