“This hotel has many serious issues. The room and common areas had an unpleasant smell. The bath towels, pillows, and bedsheets were dirty and did not appear properly cleaned. Carpet is bad and dirty.
The mattresses were worn out and extremely thin, with the springs almost coming through, making them very uncomfortable to sleep on.
The three elevators are insufficient for the number of guests. Around 1 pm in the afternoon, it took between 45 minutes and one hour just to get into an……
“This hotel has many serious issues. The room and common areas had an unpleasant smell. The bath towels, pillows, and bedsheets were dirty and did not appear properly cleaned. Carpet is bad and dirty.
The mattresses were worn out and extremely thin, with the springs almost coming through, making them very uncomfortable to sleep on.
The three elevators are insufficient for the number of guests. Around 1 pm in the afternoon, it took between 45 minutes and one hour just to get into an……
“easy access to pool and they had vending machines selling various things. i was happy there was one machine selling feminine products which i needed it at a very last minute. place is quiet and peaceful. room needs more mirror so when getting ready easy for us to look at ourself. long mirrors or big mirror in the room itself will be helpful
”
“easy access to pool and they had vending machines selling various things. i was happy there was one machine selling feminine products which i needed it at a very last minute. place is quiet and peaceful. room needs more mirror so when getting ready easy for us to look at ourself. long mirrors or big mirror in the room itself will be helpful
”
"New decoration , excellent service, good parking which is direct to hotel , just use the key card in lift without press button which is very convenient, the swimming pool staff are all kindly , I am surely to choose again for my next Penang trip"
"The staff is excellent, they are courteous and helpful despite being super busy, and the Adventure Zone is perfect for family with children 10 or below. My daughter loved the handicrafts and the snake show!"
"The mattresses, sheets, and pillows were all very comfortable, which is essential for travelers. The indoor swimming pool, though small, had a nice ambiance and lighting design, especially in the evenings. All the staff were very friendly and went out of their way to help me, a traveler with limited English skills, for which I am very grateful."
