8/10 Good
Maria
Traveled with group, Traveled with partner, Traveled with family
Jul 26, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in this hotel was overall positive—we traveled in two groups and stayed in rooms next to each other.
PROS:
- friendly staff with bottled water upon check in.
- safe neighborhood, a bit away from the major highway.
- excellent breakfast: selection of hot teas (TAZO) and fresh coffee; hot oatmeal (not packets); scrambled eggs (salsa, tabasco, ketchup available); canadian bacon as meat option; perfectly cooked crisped potatoes; pancakes (pre-made and replenished as needed) with with berry jam and fruit salad; chobani small individual yogurt; cereal options.
- comfortable beds, not pillows; towels for each occupant (there were three of us in our room).
- shower pressure was good.
- we were on the top (6th floor).
CONS:
- air conditioner room unit was very loud and the control (wall mounted) was not much help in setting the temperature—it had a mind of its own and blew hot or cold air throughout our stay (despite the setting of "cool.").
- the bathroom sink is outside of the bathroom and is 5ft away from the foot of the bed.
- our toilet didn't properly flush (even number 1, pardon the details).
- lightbulb was out over our bed, but not over the second bed.
- when I mentioned those two complaints upon checkout, I was told that it would be taken care of immediately, but the person next to the one that was talking to us silently took out two waters and shoved them at me. I know it was meant as a complimentary make up gesture, but the way it was done felt rather rude.
Maria
Stayed 1 night in Jul 2024