Grandhotel Pupp

Photo gallery for Grandhotel Pupp

Primary image
Indoor pool
Premier Suite front view | Hypo-allergenic bedding, minibar, in-room safe, desk
Premier Suite front view | Hypo-allergenic bedding, minibar, in-room safe, desk
Premier Suite front view | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Grandhotel Pupp

Grandhotel Pupp

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Mírové námestí 2, Karlovy Vary, 360 01

Explore the area

  • Popular LocationDiana Lookout Tower2 min walk
  • Popular LocationChurch of St. Mary Magdalene7 min walk
  • Popular LocationMill Colonnade9 min walk
  • AirportKarlovy Vary (KLV-Karlovy Vary Intl.)15 min drive

Choose dates to view prices

About this area

Karlovy Vary

Located in Karlovy Vary, Grandhotel Pupp is near the boardwalk. Diana Lookout Tower and Market Colonnade are local landmarks, and some of the area's activities can be experienced at Zámecké Lázně and Karlovy Vary Golf and Racing Club. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with rock climbing and mountain biking nearby.

What's nearby

  • Diana Lookout Tower - 2 min walk
  • Karlovy Vary Municiple Theater - 4 min walk
  • Market Colonnade - 6 min walk
  • Church of St. Mary Magdalene - 7 min walk
  • Mill Colonnade - 9 min walk

Getting around

  • Karlovy Vary dolni n. Station - 6 min drive
  • Vaclav Havel Airport (PRG) - 97 min drive

Restaurants

  • U Švejka - 5 min walk
  • Steak Grill James - 8 min walk
  • Pizzeria Petr - 10 min walk
  • Velkopopovicka Pub - 11 min walk
  • Tusculum - 14 min walk

About this property

Grandhotel Pupp

Luxury hotel with 2 spa tubs and full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a snack bar/deli, and a sauna are onsite.
Grandhotel Pupp offers 228 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Guests under 3 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pupp Royal Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Languages

Czech, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 30 for adults and EUR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Grandrestaurant Pupp
  • Bechers Bar
  • Club Mala Dvorana
  • Cafe Pupp

Things to do

  • 18 holes of golf
  • 2 spa tubs
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (12917 square feet)
  • Meeting rooms - 5

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Low-height counter and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet (varies based on length of stay)
1 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 55.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 450
  • New Year's Eve (31 December) Gala Dinner per child: EUR 450 (up to 18 years old)
  • A tax is imposed by the city: EUR 1.4 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 30 for adults and EUR 15 for children (approximately)
  • Self parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Rollaway bed fee: EUR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 359 out of 536 reviews
5 - Excellent 67%
Rating 4 - Good. 119 out of 536 reviews
4 - Good 22%
Rating 3 - Okay. 34 out of 536 reviews
3 - Okay 6%
Rating 2 - Poor. 18 out of 536 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 536 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of the city,restaurant is excellent, parking available, good price
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always amazing and never disappoints. 2 families, 3 rooms & dog. The location is the best in a quiet part of Karlovy Vary yet close to everything. The staff is professional. We came at the beginning of the season so it was still pretty mellow and definitely not at full capacity. Utilizing the pool & spa and having 4 massages booked. 3 great 1 just ok ( apparently the therapist left the room 3x during the 90 minute massage) not sure why . Also I was going to bring my friends to the Becher’s Bar but they didn’t let us in due to a private event. That was disappointing, we just wanted a night cap and it was not that late & this is not the first time this happened while staying at Pupp. As a guest you should be let in period . We had a little issue with our luggage, but it was handled very professionally by the concierge and I would definitely like to thank him for it ! Over all this is an absolute gem of hotels to stay in and I would encourage anyone to stay here while visiting Karlovy Vary.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great. Breakfast was great. Beautiful facility and great view.
Stayed 2 nights in Jun 2022

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booking at the Grand Pupp was exciting, but our excitement turned to SHOCK when we saw our shabby dingy grungy room with a sofa and carpet that looked like it hadn’t been steam cleaned since the 60s. We lay our robes on the sofa to sit on rather than the upholstery. There were almost no plugs, so our phones were plugged in and lying on the floor. No thermostat, and as it turned out, no air conditioning! What? No A/C????? No hair salon! The room service lunch food was terrible. Something that was called a hamburger, but tasted like, and had the consistency of, dog food meatloaf. The good: Room/bathroom were big, which were appreciated. Nice view of a little hillside with a chapel. Peter at the front desk was awesome. The lobby area and dining rooms were pretty. Put some money into renovating the rest of your hotel; it’s a shame to see such a lovely old edifice rundown and going to pot and shame on you for allowing your guests to have to stay in rooms like that!
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel.
Stayed 1 night in Jun 2022