Get an overview of this hotelLuxury hotel with 2 restaurants and 2 spa tubs


Located in the heart of Karlovy Vary, this luxury hotel is within a 5-minute walk of Diana Lookout Tower and Karlovy Vary Municiple Theater. Church of St. Mary Magdalene and Mill Colonnade are also within 10 minutes.

Hotel Features

Along with 2 restaurants, this hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an indoor pool, a nightclub, and 2 bars/lounges are onsite.

Room Amenities

All 228 individually decorated rooms feature free WiFi and minibars. Thoughtful touches include bathrobes and slippers, and guests will also find room service and TVs.

Hotel Amenities

Hotel Amenities

Grandhotel Pupp features a full-service spa, 2 spa tubs, an indoor pool, and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 2 bars/lounges. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, limo/town car service, and meeting rooms. This luxury hotel also offers a casino, a nightclub, and a fitness center. Parking is available onsite for a surcharge.

  • Full-service spa 
  • Free newspapers in lobby 
  • Number of floors - 4 
  • Number of buildings/towers - 2 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 228 
  • Number of bars/lounges - 2 
  • Casino 
  • Coffee shop or café 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Hair salon 
  • Tours/ticket assistance 
  • Free WiFi 
  • Number of spa tubs - 2 
  • Computer station 
  • Library 
  • Limo or Town Car service available 
  • Meeting rooms 11 
  • Multilingual staff 
  • Nightclub 
  • Valet parking (surcharge) 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Year Built 1701 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Steam room 
  • Indoor pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Daily housekeeping 
  • Free toiletries 
  • Private bathroom 
  • Desk 
  • Pay movies 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Turndown service 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Bathtub or shower 
  • In-room safe 
  • Television 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Room service 
  • Individually furnished 
  • Individually decorated 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Grandrestaurant Pupp - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Bechers Bar - This cocktail bar specializes in international cuisine and serves dinner only. Open daily.

Club Mala Dvorana - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Cafe Pupp - This cafe specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from room service.

Nearby Things to Do

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Guests under 3 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Rafting nearby 
  • Mountain biking nearby 
  • Hot springs nearby 
  • Ski lessons available nearby 
  • Golf lessons available nearby 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Snow tubing nearby 
  • Rock climbing nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pupp Royal Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 
  • Hot stone massage 
  • Deep tissue massage 
  • Steam room in spa 
  • Thai massage 
  • Detoxification wrap 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Mud bath in spa 
  • Sauna in spa 
  • Spa tub in spa 
  • Minimum age to access spa is 3 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18

Check-in time ends at 7 PM


Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CZK 1650.00 per night.
  • Free cribs (infant beds)!


  • Pets allowed for an extra charge of CZK 550 per pet (varies based on length of stay)
  • 2 per room

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note, some room types at this property are not available when booking a stay with children.

Guests should be aware that during the New Year´s Eve gala dinner a formal evening dress code is required. For more details, please contact the office using the information on the reservation confirmation received after booking.


You'll be asked to pay the following charges at the property:
  • New Year's Eve (31 December) Gala Dinner per adult: CZK 6750.00
  • New Year's Eve (31 December) Gala Dinner per child: CZK 2700.00 (from 3 to 9 years old)
  • A tax is imposed by the city: CZK 16.50 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: CZK 4400.00 per vehicle (one way)
  • Valet parking fee: CZK 350 per day
  • Pet fee: CZK 550 per pet (varies based on length of stay)
  • Rollaway bed fee: CZK 1650.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grandhotel Pupp
  • Grandhotel Pupp Hotel
  • Grandhotel Pupp Hotel Karlovy Vary
  • Grandhotel Pupp Karlovy Vary
  • Grandhotel Pupp De Luxe Hotel Karlovy Vary

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Czech Republic. This property is rated 5 star.

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