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Overview of Grandhotel Pupp

Photo gallery

Indoor pool
Flat-screen TV
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Grandhotel Pupp

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationDiana Lookout Tower2 min walk
    Popular LocationKarlovy Vary Municiple Theater4 min walk
    Popular LocationChurch of St. Mary Magdalene7 min walk
    AirportKarlovy Vary (KLV-Karlovy Vary Intl.)27 min drive

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  • Comfort Room forest view

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 2 Twin Beds OR 1 Queen Bed
    More detailsComfort Room forest view
  • Premier Room front view

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Room front view
  • Superior Room front view

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room front view
  • Premier Suite front view

    Room amenities

    • 645 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsPremier Suite front view
  • Superior Room forest view

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room forest view
  • Comfort Room front view

    Room amenities

    • 257 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds OR 1 Queen Bed
    More detailsComfort Room front view
  • Comfort Suite

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Twin Beds OR 1 Queen Bed
    More detailsComfort Suite
  • Superior Suite front view

    Room amenities

    • 645 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsSuperior Suite front view

About this area

Karlovy Vary

Located in Karlovy Vary, Grandhotel Pupp is near the boardwalk. Diana Lookout Tower and Market Colonnade are local landmarks, and some of the area's activities can be experienced at Zámecké Lázně and Karlovy Vary Golf and Racing Club. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with rock climbing and mountain biking nearby.
Popular Location

What's nearby

  • Diana Lookout Tower - 2 min walk
  • Karlovy Vary Municiple Theater - 4 min walk
  • Market Colonnade - 6 min walk
  • Church of St. Mary Magdalene - 7 min walk
  • Zámecké Lázně - 8 min walk

Getting around

  • Nove Sedlo u Lokte Station - 14 min drive
  • AirportVaclav Havel Airport (PRG) - 97 min drive

Restaurants

  • Grandrestaurant Pupp — 1 min walk
  • Bechers Bar — 1 min walk
  • U Švejka — 5 min walk
  • Promenáda — 5 min walk
  • Pizzeria Petr — 10 min walk

About this property

Grandhotel Pupp

Luxury hotel with 2 spa tubs and restaurant
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 228 rooms offer free WiFi, minibars, and flat-screen TVs. Other amenities available to guests include room service, hair dryers, and safes.
Grandhotel Pupp offers 228 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Guests under 3 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 15 per night)
  • Valet parking on site (EUR 15 per night)
  • Onsite parking is wheelchair accessible
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 30 for adults and EUR 15 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • 2 spa tubs
  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Czech
  • English
  • German
  • Russian

Business services

  • 5 meeting rooms
  • Business center
  • Conference space (12917 square feet)

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
100% reservation deposit will be charged for all Non-refundable bookings within 1 day of booking the reservation.

Renovations and closures

This property is closed from January 1 2020 to March 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet (varies based on length of stay)
1 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.84 per person, per night. This tax does not apply to children under 18 years of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 30 for adults and EUR 15 for children (approximately)
  • Self parking fee: EUR 15 per night
  • Valet parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool or fitness facility

National rating

Hotelstars Union assigns an official star rating for properties in Czech Republic. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Frequently asked questions

Can I cancel my reservation for free at Grandhotel Pupp and receive a full refund?
Yes, Grandhotel Pupp offers free cancellation on select room rates, because flexibility matters! Please refer to Grandhotel Pupp cancellation policy on our site for more details about any exclusions or requirements.
Does Grandhotel Pupp have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM–8:00 PM.
Is Grandhotel Pupp pet-friendly?
Yes, Grandhotel Pupp allows pets (limit 1 per room). There's a fee of EUR 20 per pet, per day.
How much is parking at Grandhotel Pupp?
Self parking is available for EUR 15 per night. Valet parking is available for EUR 15 per night.
What time is check-in at Grandhotel Pupp?
Check-in is from 2:00 PM - midnight.
What time is check-out at Grandhotel Pupp?
Check-out is at 11:00 AM.
Does Grandhotel Pupp provide a shuttle to the airport?
Yes, there's an airport shuttle. A one way fee applies.
Where is Grandhotel Pupp located?
Situated near the boardwalk, this luxury hotel is steps from Slavkovsky Forest Nature Reserve and Diana Lookout Tower. Karlovy Vary Municiple Theater and Market Colonnade are also within 10 minutes.
4.5
Wonderful
Rating 5 - Excellent. 300 out of 452 reviews
5 - Excellent 66%
Rating 4 - Good. 105 out of 452 reviews
4 - Good 23%
Rating 3 - Okay. 27 out of 452 reviews
3 - Okay 6%
Rating 2 - Poor. 16 out of 452 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 452 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Vše v naprostém pořádku. Luxus všude kam se podíváte.
Stayed 2 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly Grand hotel
One of the most famous (if not the famous) hotels in Czech. Always been seen as a benchmark for luxury and service and it didn’t disappoint. Our stay was great, room was spacious and clean. Only one complaint from my wife, bed was too hard?! Good breakfast, free sparkling wine was a nice touch. All interior spaces are lovely and you really feel like in a special place. Drinks and food is not cheap, but that’s expected. Great place to be.
Stayed 1 night in Aug 2020

3/5 Okay

Happy face iconLiked: Room comfort
The Hotel is nice If you refer about architecture, service ok, My reservation mentioned breakfast included, and anyways I had to pay for it, Casino was closed at the time, Spa ok, Breakfast ok
Stayed 1 night in Jul 2020

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities
No real value even under special rates
Overrated. Not special. No AC. Noisy. The issue of the main bldg and the annex is very disappointing. The general state of the room was below average. No individual toiletries. No boiler. No coffee machine.
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight sightseeing to Karlovy Vary
Third stay at this property. Never disappoints. Great ambience, service and one of the best breakfasts in the country.
Stayed 1 night in Jul 2020

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