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"Loved it!"

"5 people stayed in 2-bedroom suite. Great location, wonderful facilities. Onsen was superb! We also enjoyed breakfast buffet. "

"Very nice hotel and good service. "

"We had a great time at this hotel. The room was spacious and the beds pretty comfortable. The hotel was in a good location with plenty dinning options. Great customer service. I will return to his property again."

"Perfect location. Right in from of JR station and 1-2min walk from Tobu station. All busses to Toshogu (and ones to Lake Chuzenji) leave from JR."

"I used Chuzenji Kanaya hotel as a hikers stop. The walk up from the town was pretty and the hotel was very smart, clean and friendly. The WiFi was poor but the full sized bath, comfortable bed and room facilities were all super. "

"Amazing place to stay. Not only was breakfast included but also an eight course dinner. We choose the room style with a private onsen bath on the balcony, and it was absolutely what we needed."

"It was a beautiful, historic place to stay. It was convenient to get to Toshogu."

"As the only westerners that we saw at the Hotel, we had a fabulous “Japanese” experience. The staff went out of their way to welcome us and to help us with any requests. Room was well serviced each day. Beds were very comfortable. The half board was wonderful. The breakfast and dinner selections were endless. The food was fresh, well presented and the variety was exciting for us as we got to try many different Japanese foods we otherwise wouldn’t have had the opportunity to taste. We didn’t use the Onsen so can’t comment about that. There were drinks and snacks provided throughout the afternoon also. One of the nice things for us was being provided with the traditional Yukata to wear around the Hotel. Very comfortable and relaxing. A nice surprise was an evening performance by a Magician/Gymnast artist who was very entertaining. Although English was not generally spoken in the hotel, we had no problems communicating with staff as they went out of their way to help and understand any situation. We used Google translate for anything that was not understood by us or the hotel staff. Although not much around the immediate hotel for tourists, we had a car so it was the ideal, quiet location for us. Valet service for the car was efficient and quick. Can’t speak highly enough of this wonderful Hotel."