“We couldn't even check in: the automated system found our booking but said "Sorry your room isn't available". But we'd already paid + booked and gotten confirmation. It was about 10pm, and there was nobody at the property to talk to. Luckily a neighbor walking past knew the owner's phone number, and called him. He answered and was very friendly but said he wasn't nearby, and gave us the phone number of someone named "Jacqueline" who was supposed to be nearby and could help... but nobody answer……
“Hotel elegante e confortevole, camera pulitissima e spaziosa. Dalle finestre si gode la vista sulle vie del centro storico, mentre dalla terrazza al quarto piano il panorama è sul castello di Burgdorf e sulle vicine montagne.
La colazione viene servita al pian terreno dove le bravissime ragazze dello staff sono guidate dal signor Ferdinand, che coccola gli ospiti con garbo ed efficienza.
Consigliatissimo!”
“We were unable to lower the temp so it was far too hot for us when we couldn't get it cooler after being so over heated all day. We are Canadians so we are not accustomed to the heat and the strength of the sun here in this heat wave. The lady at the dest was wonderful and the restaurant was amazing. The staff at the restaurant had us laughing and we really enjoyed being able to have such a wonderful experience right there at the hotel”
“Das Zimmer war sauber.
Wir hatten das Dachgeschoss Zimmer, mitte Juni, sehr warm, keine Klimaanlage. Es gab einen sehr lauten Ventilator. Das Dachfenster ging nicht richtig zu öffnen.
Ansonsten war es eine gute Unterkunft für die Durchreise nach Italien.”