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“Arrived at 2 pm, front desk asked us to come back at 3, eventually checked-in at 3 ish, front desk informed that the Spa closes at 4:30. Rushed to the Spa straight after check-in, and the woman at Spa told us the Spa closes at 3:45 instead because they need time to "clean-up". So we ended up spending 15 mins at the Spa.. Went to the Spa next morning, only to find out the Spa was closed the whole day due to "maintenance"! Complained to the front desk when checked-out, and the lady said "well,……

“We absolutely loved our stay at Rushton Hall! The building itself is stunning, full of character and history, and the beautiful, expansive grounds really add to the experience. It's the perfect setting for a romantic break. All the staff were so friendly and welcoming, especially in the restaurant, where we were really well looked after. Dinner was delicious and, although not cheap, we both felt it was worth every penny. Our room was huge, with a lovely big bath and separate shower, which was……

“Beautiful setting and very welcoming by Sam. Great breakfast and comfortable beds.”

“Friday night sing along right below room. Cleaner not present all the time. Bathroom was across the hall and was cleaned once. Windows were single pane and one lock broken Breakfast was Friday to Sunday only and expensive for what you got.”

“Absolutely superb staff extremely helpful and accommodating, i am deaf and although the hotel does not have a Deafguard the evening shift manager confirmed the night staff would be aware of my additional needs requirement. The hotel is let down by the main owners OYO group who do not seem to invest in their hotels as with many of their group they are in need of a freshen up.”