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"Best breakfast, amazing staff, beautiful hotel and the comfiest beds. Second time in this hotel and don’t plan on changing it when I return. It’s a must stay at hotel. Arigato"

"At check-in we had a very bad experience. We were extremely tired and just wanted to rest, but we were told that the room we had booked was not available because the previous guest had extended their stay. We were told we might get a room on a lower floor the next day if it becomes available. The staff had very limited English, and the whole process took almost 2 hours, which was very frustrating especially late at night. We did not receive the room we originally booked and had to change rooms the next day to finally get the one we had reserved (higher floor with a view). On the positive side, once settled, the hotel itself was clean, the superior room size was good and comfortable, and the location was great—around 10 minutes walking to Dotonbori. The city view from the higher floor was beautiful and enjoyable. The room had a nice bathtub with hot water, and overall the stay became pleasant after the initial issue. However, the rooftop pool and jacuzzi were not working and could not be used during our stay. Overall, mixed experience: very disappointing and stressful check-in process, but good room, clean hotel, and great location afterward. "

"Amazing hotel and great price super kid friendly would definitely stay here again"

"Best hotel on my trip to Japan I would highly recommend to anyone looking to stay in Osaka near dontonbori "

"What a sweet spot to stay at while in Osaka. Right next to a train station!"

"Laundry machine not great."

"The hot springs spa was amazing and very useful. It had different options for you to soak in from very hot to not so hot. I loved the hot pool with the cold bar to rest your head on. It made the experience that much more exciting. Overall very good time there and will definitely come back."

"Great location - staff were helpful and the room was probably the widest room I’ve had in Japan. This hotel opens directly onto the busy street so great to immediately get whatever you need. "

"Great location. Clean room with everything we needed. Beautiful view."