“One of the top hotels in Kabale. The service given by the staff is outstanding, even by Uganda’s high standards. Good range of food on offer in the dining hall, and a great breakfast included in the price. Hotel is becoming a bit dated, but they are now in the process of updating and modernising the hotel. Good, safe location. ”
“My stay at Gorilla Valley Lodge was wonderful. The staff was incredibly kind and accommodating, and the gardens and properties are beautiful with views overlooking the forest (including the mountain where we did our gorilla trek!). The restaurant area sits atop a hill overlooking a valley with 360 views of the mountains and scenery. The entire property is very peaceful and the restaurant served a three-course meal every evening. The rooms were clean with little welcoming touches when we arrived.……
“This is a rustic inn with plenty of personality. We were greeted promptly at check in. The rooms are small, with 2 beds, but are nicely decorated. The public area has plenty if seating and a lovely fire in the evening. We had 2 massages, which were pleasant. The beautiful courtyard has many plants and outdoor seating. Staff arranged airport pick up and drop off for us. Breakfast is included with cost of lodging. There is a menu for lunch and the chef chooses nightly dinner menu. Staff is……
“We made a booking for this place to discover they were overbooked and we left standing in the lobby clueless what was going on for 2 hours. The manager completely ignored us taking calls intentionally when we were trying to resolve the situation. They downgraded us to a standard and expected us to pay full price until we called them out on this blatant deception. After we spoke to our manage magically a deluxe suite opened up and we had the room we paid for. The hot water in the shower latest……