Knoxville Vacations from $266

Great Food and drinks at the bar!

Great room, great restaurant and great service

The cover on the heater is missing the foam weatherstripping. There’s a little on the left side but none on the right side. Felt like a cold window was open. I resolved it for my stay by placing a folded bath towel on top of the heater. You should repair this so the next guests don’t freeze.

The Jefferson absolutely lived up to and exceeded its stellar reputation. From the moment we arrived, the experience was exceptional. The room was immaculate, beautifully appointed, and incredibly comfortable. What truly set this hotel apart, though, was the service. Every single staff member we came into contact with greeted us warmly — genuinely welcoming, not scripted. The highlight was when the manager personally came to our room to wish my wife a happy birthday and surprised her with macaroons and a handwritten birthday card. That level of thoughtfulness made the stay feel personal and unforgettable. Even small details didn’t go unnoticed. The doorman took the initiative to make sure our Uber pulled fully into the hotel driveway so we wouldn’t have to step out into the cold such a simple gesture, but it spoke volumes about their attentiveness and care. We could not have been more impressed. This is hospitality done right elegant, warm, and intentional. We will absolutely be back.

Staff was professional, helpful, and friendly!