“The room was cleaned very last minute and it was missing some items, did not feel like a completely ready room. Also the upkeep is subpar comparing with other Taj experience. ”
“The hotel is grand and stunning. The service at the front desk is terrible, they were rude, claimed to misplace a reservation I made for my made. If I pay for a room, I expect it to be available and treated with respect. They took forever at checkin, took my card details. At the end they claimed not to have my details again. Very disappointing.
Breakfast at the buffet was unorganized, people just walking in and not forming a queue.”
“Booked this hotel for partens as this was close to the US consulate.
The overall experience was not good. Rooms - Bedsheets were not clean, coffee cups in the room has stain marks. Floor and toilets were not clean.
Hotel - Overall lacked cleaniness
Staff - Not helpful or polite. Always looking for tips.
Stay away from this hotel.”