Kratie Vacations & Trips from $993

The hotel was beautiful, the room was perfect, the view and the pool were gorgeous, but above all, the service was the best experience I've ever had at a hotel!!! Everyone was SO helpful, polite, and friendly! There's an employee I want to especially thank: Steven from the front desk. He went out of his way to help us make a bus reservation for the next leg of our trip and we couldn't have done it without him! Give him a raise!!! I love this hotel and its staff and hope to come back soon!!!

Amazing staff, location, cleanliness and the best hotel gym I have ever stayed at.

Our room was very lovely and clean with a great view of the city. Breakfast was good with changes every day. The check-in/greeting staff were super friendly All of them were great and were especially helpful with suggestions on things to do. And the staff at The Savory Restaurant were very polite, efficient and obliging. We looked forward daily to service from the restaurant manager and all the waiters. Our week spent at the hotel was very enjoyable made extra memorable by the staff. Highly recommend staying here and hope to return one day. R &R - from Canada

The hotel was very nice and clean the staff where very helpful and friendly especially at the front desk Sunhy and others where always nice and friendly thank you guys for your hospitality

Property was nice but they forgot to pick us up from the airport which was pre arranged. Asked for a cake for my wife's 60th they didnt bother. Staff are very young and not experienced with only 1 being able to speak English. Asked to speak to a manager on arrival but was never available also Expedia tried to contact the hotel about issues and they didn't answer. Many inconsistencies when ordering breakfast order same breakfast but would not be the same items missing from breakfast. Hotel accommodation and cleanliness was good but just other items lets it down although it was still an enjoyable holiday country is amazing and we would return.