I really tried to enjoy my stay at this place, but a few negatives has left a bitter taste to my mouth during our stay.
The staff at the check-in were too "cool" to be true, as they just did the procedure like robots without any kind of warm greetings, which to me is a big no no as Japanese are renowned for their hospitality excellence (omotenashi). The girl who showed us to our room was also the "cool" type of person who did not speak a word to us and just like a robot. Having said that the staff at the breakfast bar and checking-out the next morning were much better as they greet us with smile and provided much better service.
The cleanness of the room we stayed in were a big negative as I can see dust all over the furniture throughout the room. Dusts were covering the air conditioner, door frames, lamps, and window sills. This again was shocking to us as we've stayed in many Japanese hotels/hostels the cleanness is always a number one priority and we never could find any room that was dirty. But this room changes everything and we were truly disappointed and dumbfumded that why the room was not kept clean to a certain standard.
All in all I think this place is nice and trendy, with some good designs throughout the interior. However based on my experience I would not recommend this place to my friends and family as I would always rate cleanness and service over the look and feel of a place. Please improve as I think this place has a lot of potential to be great.