Hard Rock Hotel Bali

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Outdoor pool, open 8 AM to 9 AM, cabanas (surcharge), pool umbrellas
Outdoor pool, open 8 AM to 9 AM, cabanas (surcharge), pool umbrellas
Outdoor pool, open 8 AM to 9 AM, cabanas (surcharge), pool umbrellas
1 bedroom, minibar, in-room safe, desk

Overview of Hard Rock Hotel Bali

Hard Rock Hotel Bali

5 out of 5

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Jalan Pantai Banjar Pande Mas, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach2 min walk
  • Popular LocationBali Bombing Memorial13 min walk
  • Popular LocationLegian Beach3 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)12 min drive

Choose dates to view prices

About this area

Kuta

Located in Kuta, Hard Rock Hotel Bali is in the entertainment district and near the beach. Shoppers can check out Kuta Square, while everyone can enjoy the natural beauty of Kuta Beach and Legian Beach. Traveling with kids? Consider Circus Waterpark and Waterbom Bali.

What's nearby

  • Kuta Beach - 2 min walk
  • Kuta Square - 5 min walk
  • Kuta Art Market - 5 min walk
  • Bali Bombing Memorial - 13 min walk
  • Legian Beach - 3 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 12 min drive

Restaurants

  • Jamie Oliver Kitchen — 1 min walk
  • Starz Diner — 1 min walk
  • Sandbar Restaurant — 2 min walk
  • Pronto Pizza — 2 min walk
  • Rosso Vivo Dine & Lounge — 3 min walk

About this property

Hard Rock Hotel Bali

Beach spa retreat walking distance from Kuta Square
Catch some rays at the nearby beach or spend the day relaxing at Hard Rock Hotel Bali's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. All 418 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Minibars and rainfall showerheads are standard, as are LED TVs with satellite channels.
Hard Rock Hotel Bali offers 418 air-conditioned accommodations with minibars and espresso makers. 42-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 175000 for adults and IDR 175000 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Karaoke
  • Outdoor pool
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Japanese

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 2250000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 1125000 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 175000 for adults and IDR 175000 for children (approximately)
  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8 AM to 9 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Bali Hard Rock
Bali Hard Rock Hotel
Bali Hotel Hard Rock
Hard Rock Bali
Hard Rock Bali Hotel
Hard Rock Hotel Bali
Hotel Bali Hard Rock
Hotel Hard Rock Bali
Hard Rock Hotel Bali Kuta
Hard Rock Kuta
Hard Rock Bali Kuta
Hard Rock Hotel Bali Kuta
Hard Rock Hotel Bali Hotel
Hard Rock Hotel Bali Hotel Kuta

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 380 out of 993 reviews
5 - Excellent 38%
Rating 4 - Good. 385 out of 993 reviews
4 - Good 39%
Rating 3 - Okay. 153 out of 993 reviews
3 - Okay 15%
Rating 2 - Poor. 58 out of 993 reviews
2 - Poor 6%
Rating 1 - Terrible. 17 out of 993 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great family hotel, Great staff okay.. food & room
Awesome family hotel. Nice facilities - pool, gym, kids club. Okay, food. The room is clean, comfortable but lacks design. Looks like all the furniture is from Ikea. This hotel is in Bali and bail has the best furniture makers. It seems easy to make the rooms unique by adding Indonesian and Balinese elements to the room (rocknroll batik and sculptures). Also, I would like to see fewer plastic water bottles and more a refillable bottle system. The staff also were great and provided the best in pandemic precautions.
Stayed 2 nights in Jan 2021

5/5 Excellent

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
nice stay on Stars Hotel
The room cleanliness attracted my attention as there was leftover food on carpet on my stay. In addition, the floor drain on shower did not work properly. Other than that, perfect.... Especially with the swimming facilities...
Stayed 1 night in Nov 2020

2/5 Poor

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stay at hard rock Hotel disappointed
Weather was fair good sunshine. Once arrived at our room, TV control not working, refrigerate was not working, baby bed was in our room had be removed plus door on cloth storage light couldn’t be turned off
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place, as always eating and drinking in any resort of this size will always be expensive, so this would be its only down fall. Staff were fantastic, rooms where clean and comfortable, kids clubs need to have water based activities, my kids were not impressed at all not being able to swim while in kids club, so they didn’t go much, otherwise they would be in it all the time. We were here when everyone started locking down the world, so the resort was extremely quiet, we loved this, having the place to ourselves. Overall, value for money was good.
Stayed 9 nights in Mar 2020