L'Aventure du Sucre Tours

A nice stay, lovely staff and the kids club was brilliant. Cleanliness and upkeep could be improved as there was a dead cockroach in our room before we moved in. The kids loved the slides however it’s from 7yrs+. I wished we knew how lively it would be as we barely got any sleep (banging music!) with young kids.

The room I reserved had a picture with beautiful ocean view from its balcony. Upon arrival I was assigned to a room without such view. I showed the hotel reception staff a picture of the view that was advertised but they said the hotel is full and cannot move me. They did promised to move me to that room with ocean view in a couple of days but that never happened. When I approached the relations manager about the promise made to me she said she will inquire about it and get back to me. Needless to say, she never got back to me and I never got the room with the view I expected.