“This hotel lists their location as downtown Puerto Maldonado. Actual location is 20+ minutes outside the town on a dirt road. Impossible to get taxi service to town. The additional trips for food for our Amazon excursions cost 60 soles each way. Driver said price is higher since you have long trip just to pickup client. Resort wanted to charge me for Dinner and Breakfast when my reservation stated both were included.
Staff at resort were nice and understood our frustration with situation. When……
“We had an allergy problem. My son is allergic to tree nuts and peanuts. We made the staff and gm aware if it right away. They have all good labeled but had a chicken dish that said chicken and fruit. Come to find out it had Brazil nuts in it. As my son was taking his first bite of chicken ( it was in his mouth). The staff ran out with a fresh piece of chicken and told him it had Brazil nuts in it. When we questioned the GM she said that Brazil nuts are not tree nuts which they are in fact.……
“Staying at TRC offers total immersion into the jungle: we bathed with hummingbirds thrumming overhead, and woke up to troops of Tamarin monkeys passing by our room - it’s just wonderful to be surrounded by so much nature.
The guides, biologists and excursions all offer further opportunities to see more and understand more wildlife. Of course, nature will also visit you in your room, with bugs, geckos, frogs and bats frequent visitors - but this is why you come to TRC and not some other lodge……
