Lake Baratz

Staff were friendly and polite. Pool area was ok - clean but looked tired and some areas needed weeding. Pool was nice. Breakfast was ok - there were pastries, fruit and some cereal. Bar was ok but we were there for 4 days and on one day it was closed until tea time. Artwork on the building was good. The room was ok - there was a fridge, but no tea/coffee making equipment. Air con worked fine. The shower was small. Beds were comfortable. Location wise, it was a bit of a walk to get into the town - would have been difficult for someone with minor mobility issues and very difficult for someone either more challenging mobility issues. There is a good supermarket right over the road. Didn’t use the gym, but there were a range of exercise machines and weights available. It was a pleasant stay but nearer 3 stars than 4. One big tip - if you want to go on the beach, you have to book and pay to go on in advance - we weren’t able to go on the beach until after 6pm as it was fully booked everyday of our stay - plan that in before you go and book well in advance. You must also take a baboo cover to put down under your towel if you’ll be moved on. The beach was €3.50 per person per day when we went and you could hire sunbeds separately but also in advance.

The hotel and facilities are nice, and advertised well & accurately online. Nice hotel, on the countryside, with charming Sardinian feel. The “average” review is primarily due to the poor communication and service during our stay from staff (we had 4 guest rooms booked as well as a villa, and had a lot of interaction with both daily staff and administration. An example: we asked about charming local restaurants to concierge prior, were disclosed no options other than hotel owned. We requested a dinner reservation, but upon arrival discovered many beautiful restaurants in nearby san pantaleo, and requested to change our reservation to accomodate something more of our style. We were imposed a 500$ cancellation because of this, despire the restaurant being empty that evening, and had to argue with staff about this (they did not disclose a cancellation charge). Other small similar encounters felt as if we were being charged small penalties flippantly, perhaps because it was high season. Honestly, nice stay overall but would not return.