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"Good location central to all, kids liked the pool. Carpet was being replaced which was likely needed. Rooms needed a deep clean (shower, fans) etc. Heating/cooling system was bonkers - -20C outside and we had the A/C on with window open in the room!"

"Friendly helpful staff "

"Quick checkin and friendly staff. Room was clean with a comfortable bed. Lots of parking available. Breakfast was hot with a fair selection."

"Room was generally clean Tv didnt work. Wifi was almost non-existent. Breakfast was advertised but breakfast room was also non-existent. Sign on door said it was open but was dark and had only tools etc. Someone had left frozen fish in the freezer in the room so it had obviously not been completely cleaned.blowdryer was also supposed to be present so i didn't bring one with me and there was no blowdryer. No one was in the office at 9am to checkout. Parking lot was treacherously icy. "

"Did not use these "

"Staff was friendly and helpful thank you Penny "

"It was clean, in a convinient area and the staff was friendly. The tv didnt work but we were only there the night so it didnt matter "

"None of the oulets for chargers worked. There was only warm coffee at breakfast once, then it sat empty. The heated pool was cold. but staff was great."

"Room was clean, great, had vinyl flooring for our dogs which was appreciated. Staff were courteous, friendly and very helpful. Great location, walking distance to restaurants, walking along the trent, coffee shops and little boutiques - lovely. Would definitely stay again!"