9/10 Wonderful! (1,990 reviews)
The RIU London The Westminster is in a very good location for touring London. The hotel is well maintained, and the rooms are clean and comfortable. The breakfast offers a good assortment of fruits, pastries, eggs, cold cuts, and coffee.
The housekeeping staff was generally good, but I didn’t quite understand why they didn’t remove the empty beer bottles the following day or replaced the used coffee mugs with fresh ones the following. It wasn’t a major issue, but it did stand out compared to the otherwise strong service. Perhaps I needed to set the items out side the door.
Extremely happy with ability to refill water bottles at a water dispenser located in the hallway. This is an excellent idea.
All staff interactions were excellent!
Reviewed on Sep 13, 2026
