DoubleTree Resort by Hilton Lancaster

Photo gallery for DoubleTree Resort by Hilton Lancaster

Featured Image
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
50-inch flat-screen TV with digital channels, TV

Overview of DoubleTree Resort by Hilton Lancaster

DoubleTree Resort by Hilton Lancaster

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
2400 Willow Street Pike, Lancaster, PA, 17602

Explore the area

  • Popular LocationBethel African Methodist Episcopal Church7 min drive
  • Popular LocationLancaster County Convention Center7 min drive
  • Popular LocationCrossgates Golf Club11 min drive
  • AirportLancaster, PA (LNS)19 min drive

Choose dates to view prices

About this area

Lancaster

Located in Lancaster, DoubleTree Resort by Hilton Lancaster is in the suburbs and near a train station. American Music Theatre Lancaster and Sight and Sound Theatre are cultural highlights, and travelers looking to shop may want to visit Tanger Outlets Lancaster and Rockvale Outlets. Traveling with kids? Don't miss Dutch Wonderland. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Bethel African Methodist Episcopal Church - 7 min drive
  • Lancaster County Convention Center - 7 min drive
  • The Ware Center - 8 min drive
  • Sehner-Ellicott-von Hess House - 9 min drive
  • Crossgates Golf Club - 11 min drive

Getting around

  • Lancaster Station - 11 min drive
  • Lancaster, PA (LNS) - 19 min drive

Restaurants

  • Willow Street Restaurant — 10 min walk
  • Pine View Acres Dairy — 5 min drive
  • Tellus360 — 8 min drive
  • Annie Bailey's Irish Pub — 8 min drive
  • Bistro Barberet & Bakery — 8 min drive

About this property

DoubleTree Resort by Hilton Lancaster

Family-friendly hotel with golf course and free airport shuttle
A golf course, a restaurant, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All 185 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and flat-screen TVs with digital channels. Room service, down comforters, and free newspapers are among the other amenities available to guests.
DoubleTree Resort by Hilton Lancaster offers 185 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters. 50-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Lancaster hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 9-hole golf course. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 1.95-11 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 9 holes of golf
  • Arcade/game room
  • Basketball
  • Children's pool
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Golf cart
  • Golf clubs
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4000 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.00 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 1.95 and USD 11 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Lancaster
DoubleTree Resort Hilton Hotel
DoubleTree Resort Hilton Hotel Lancaster
DoubleTree Resort Hilton Lancaster
DoubleTree Resort Lancaster
Lancaster DoubleTree Resort
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
DoubleTree Resort by Hilton Hotel Lancaster
Doubletree By Hilton Lancaster
DoubleTree Resort by Hilton Lancaster Hotel
DoubleTree Resort by Hilton Lancaster Lancaster
DoubleTree Resort by Hilton Lancaster Hotel Lancaster

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 621 out of 983 reviews
5 - Excellent 63%
Rating 4 - Good. 232 out of 983 reviews
4 - Good 24%
Rating 3 - Okay. 79 out of 983 reviews
3 - Okay 8%
Rating 2 - Poor. 36 out of 983 reviews
2 - Poor 4%
Rating 1 - Terrible. 15 out of 983 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accessible room with walk-in shower. Loved the pool, which was clean and pleasant. Hot tub a plus.
Stayed 2 nights in Oct 2021

1/5 Terrible

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was friendly but overwhelmed.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, our room was clean, and the property itself is gorgeous. Check in was easy with the Hilton app and the digital key was a nice feature. The check in person was up front with us about housekeeping, meaning we had to ask for it if we wanted our room cleaned, due to limited staffing was my guess. The only negative part of our stay was having to ask for fresh towels 3 times before finally having to track down the housekeeping staff ourselves for towels. The hotel bar was nice but the restaurant food itself specifically for the breakfast buffet was adequate for a quick bite but suffice it to say we would not eat there twice.
Stayed 4 nights in Oct 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice. Staff were helpful and really on top of tthings, especially during covid. Like that they had a restaurant in the hotel!
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they had daily room service.
Stayed 2 nights in Oct 2021