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"First of all, my husband & I fell in love with Carcassonne, this hotel, and the staff (Jean, Stephen and Tiffany) who were friendly and helpful. We were excited to be staying inside the castle walls. The room was clean, spacious, quiet, and facing the castle walls. The inside of the hotel had an Old World feeling, warm, and decorated for Christmas. In short, it was lovely! We took a taxi from the train station. The driver said it was forbidden for him to enter the city walls so he dropped us off at a parking lot where he instructed us to push a call button for the hotel driver to get us. Sure enough in a few minutes a driver picked us up (free ride). "

"Nice stay"

"Clean room , lovely friendly staff, walkable to the city"

"Superbe endroit. Tout est neuf , au goût du jour et très lumineux! Petit dejeuner très complet avec des aliments de qualité. "

"Great staff, excellent location, spotlessly clean. "

"Clean and "

"Wonderful Receptionist female (apologies for not remembering your name!) welcomed us with a bottle of water. Excellent breakfast. 2 BR apt sleeping 0rooms Very Dark. No luggage racks - eek: senior ladies squat to get stuff out of suitcases on the floor. Or unpack everything: NO!"

"Chambre grande, silencieuse, personnel serviable, et super petit dej varié et de bonne qualité. Parking gratuit "

"The young women at the Front Desk was incredibly knowledgeable and nice and it was impressive that she spoke multiple languages. Thank you for making the stay smooth and pleasant!"