Quality Inn University

Photo gallery for Quality Inn University

Primary image
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Quality Inn University

Quality Inn University

2.5 star property
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
3121 E Grand River Ave, Lansing, MI, 48912

Explore the area

  • Popular LocationMichigan State University19 min walk
  • Popular LocationGroesbeck Golf Course3 min drive
  • AirportLansing, MI (LAN-Capital Region Intl.)10 min drive
  • Popular LocationBreslin Center10 min drive

Choose dates to view prices

About this area


Located in Lansing, Quality Inn University is connected to the convention center. Lansing Mall and Lansing City Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore John M. Patriarche Park and Durant Park. Traveling with kids? Consider Munn Ice Arena, or check out an event or a game at Spartan Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Michigan State University - 19 min walk
  • Groesbeck Golf Course - 3 min drive
  • Munn Ice Arena - 5 min drive
  • Spartan Stadium - 5 min drive
  • Breslin Center - 10 min drive

Getting around

  • East Lansing Station - 4 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 10 min drive


  • Panera Bread - 8 min walk
  • Sparty's Coney Island - 8 min walk
  • New Aladdin's Restaurant - 8 min walk
  • Altu's Ethiopian Cuisine - 17 min walk
  • El Oasis - 19 min walk

About this property

Quality Inn University

Family-friendly hotel connected to the convention center in Lansing with free breakfast
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. All 105 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Premium bedding, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Quality Inn University offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Waterslide


  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3400 square feet)
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hair dryer
  • Towels


  • 50-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

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Check-in from 3:00 PM - midnight
Minimum check-in age - 21


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per day
Free cribs (infant beds)

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Frequently asked questions

Overall score and ratings

Rating 5 - Excellent. 178 out of 986 reviews
5 - Excellent 18%
Rating 4 - Good. 340 out of 986 reviews
4 - Good 34%
Rating 3 - Okay. 236 out of 986 reviews
3 - Okay 24%
Rating 2 - Poor. 140 out of 986 reviews
2 - Poor 14%
Rating 1 - Terrible. 92 out of 986 reviews
1 - Terrible 9%




Staff & service




Property conditions & facilities



5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is inexpensive so the place is not fancy, but it was clean, staff was very nice and location to MSU on a busy weekend was great.
Stayed 1 night in May 2022

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not happy that I had a $400.& $100. Hold put on my rooms for a cleaning deposit or whatever it’s called on my room for smoking or damage. That put me in a bind. Now I have to go through the process of calling my bank and having it released. No damage or smoking. I was told the $400 was an accident that it should have been $100. I didn’t know there would be a charge when I got there. I didn’t even end up staying the second night. I’m disappointed that my money was held as I was told that when I checked out the hold would be removed. I was happy with the rooms but not the money bind. Thank you Rosemary
Stayed 2 nights in Apr 2022

1/5 Terrible

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is awful. Hands down the worst I’ve ever stayed at. It’s very run down and dirty. The rooms and hallways stunk and the walls and ceilings were literally falling apart. And on top of all that there were loud people all night long partying and up and down the hallways.
Stayed 1 night in Apr 2022

2/5 Poor

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is not worth more than $60 a night, if that. The manager working at check in was the only redeeming quality of this hotel. The entire hotel is under construction. There is a notice on Expedia about this but no warning at check-in. We arrived around 6pm and the hallways were covered in equipment and dust, as well as construction workers still working loudly. With young kids the equipment all over the halls was a concern and we did have to move some out of our way, including a cart blocking the exit stairs. We were put in a “renovated room.” It looked somewhat nice at first glance but there were stains all over the carpet, the beds were very uncomfortable, and the shower was not the cleanest. You can tell they did the renovation as cheap as possible. Our room was hot which made it uncomfortable to sleep. When the thermostat was changed to below 70 the fan turned off. When we asked about this, we were told in the winter there is only heat and the summer only AC so we couldn’t adjust it below the 70 it was set at. He said he was bringing us a fan but we never received it. The pool area was decent, bigger than a typical hotel pool. Finally, the construction workers were staying at the hotel when they weren’t working. They gathered in the pool area and were drinking, vaping, and using the pool tables as chairs so we were not able to play pool. The manager did address this with them but it seems they have control of the space rather than paying guests.
Stayed 1 night in Mar 2022

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022