“This was a good option for our trip but there was a little maintenance that was lacking, the room smelled a bit musty and there was a mouse in the lobby. The staff was friendly and helpful and overall it serviced for our needs. Not my typical experience with a Holiday Inn.”
“We prepaid through Expedia. Upon arrival used a credit card for incidentals. However, hotel charged full room rate again, plus a charge for incidentals. Hotel admitted it erroneously ran the card in error and would refund the amount. I have reached out 3 times. It has been over 3 weeks and I keep getting excuses. Still no refund. I am owed $201.52. Will not stay at this hotel again.”
“1/3 of the showers working in the bathroom. The one that did work was very tiny and inconsistent water temperature. The little cabin was great, wifi didn’t actually work so we couldn’t watch the tv. Was good for the quick overnight sleep we needed it for but probably will not return if in the area.”
“Really average, not so clean but ok. And I reserved 2 rooms and Hotels.com told me that I had fully paid. But we only have 1 room when we arrived. Until now, Hotels.com didn't give a refund.”