Laura Shopping Center Tours

Great stay, well organised and clean

The Good The aqua park and nightly amphitheater shows were top-notch, providing fantastic entertainment. The pools were great, with the smaller one offering a good alternative to the busy main pool. The staff were friendly and attentive, and the beach bar had a wonderful atmosphere, although bug spray is recommended. The Bad The disco was a major letdown, with a limited techno music selection and loud music. The room was disappointing, not meeting the standard of a 5-star hotel, with minor issues like a lack of cups in bathroom to rinse mouth. Transportation was also a problem; the hotel was late with luggage collection, and the taxi was cash-only despite being told otherwise. The a la carte restaurant was a poor experience, ruined by a disruptive guest and an unhelpful staff response. Finally, the spa and sauna were in poor condition due to broken tiles and excessive heat. Be aware that communication can be a challenge, as things often get lost in translation.