安塔利亚全包假期

Got a swim up room, paid $ 825 to Hotel for the upgrade, at the end pool was not heated, we couldn’t use it , it was freezing water. Food by the pool very bad, front desk doesn’t inform you of amenities you discover on your own. Nice property , poorly staffed. HR manager should be fired, the Jerk need to make his employees smile, and welcoming customers. Turkey 👎 on customer service

Unfortunately, our experience at this hotel was extremely disappointing and fell well below our expectations. **The biggest problem is definitely the food.** The food is generally tasteless, poorly cooked and lacks variety. Although the buffet may initially appear to offer plenty of options, there is actually very little worth eating. The entire kitchen operation seriously needs to be reviewed and improved. There were also numerous issues with service and attention to detail. Baked potatoes (kumpir) were never available, and the waffle machine was out of order. The water used to keep the tea warm had gone cold, and nobody bothered to replace it. Juice had been spilled on the floor and was left unattended. These may seem like small details, but collectively they reflect a serious lack of care and management. The cocktails were extremely mediocre. There were only two positive highlights: the lovely lady making gözleme, who was excellent, and the Mixology Bar, which was noticeably better than the rest of the hotel's food and beverage offerings. The so-called "Vitamin Bar" was particularly disappointing. It was simply three juice dispensers placed inside the gym. Calling this a vitamin bar is quite misleading. **The activities and entertainment are very limited**, with very little to do throughout the day. Staff generally seem uninterested and inattentive, and the front desk staff in particular were quite rude and unwelcoming. The rooms are poorly soundproofed.

Das Hotel war sehr schön. Es hat alles gepasst. Personal war sehr freundlich. Das einzige was es zu bemängeln war, dass das Essen nicht sehr warm war.

Got a swim up room, paid $ 825 to Hotel for the upgrade, at the end pool was not heated, we couldn’t use it , it was freezing water. Food by the pool very bad, front desk doesn’t inform you of amenities you discover on your own. Nice property , poorly staffed. HR manager should be fired, the Jerk need to make his employees smile, and welcoming customers. Turkey 👎 on customer service

Everything was fantastic, however I was a little disappointed that I had to pay for the al-carte restaurants. I didnt think it was c

Reception staff miserable and rude upon arrival and unhelpful throughout. Didn't get the room payed for, manager didnt help and just put us to cancellations, terrible. Room wasnt clean, toenails and hair around bedroom, cleaning staff do bare minimum which is surprising as I've always experienced them very good not here, lazy. Location is not near anything so unless staying in hotel dont bother. A tip we found was the bus stops outside, even though not sign, worth using as was only 78p, taxis are a rip off so avoid if possible. Restaurant food and staff were very good, the main plus. Swimming pools were freezing inside and out, even the ones stating its heated, was definitely not. Sadly having to write such a negative review, never had to do this with any holiday, but its good to know these things. Complaints have gone to hotel via Expedia (who have been great) but of course hotel fails to reply. Sad to say I wont be returning and was my worst holiday and wedding anniversary yet.

Everything was fantastic, however I was a little disappointed that I had to pay for the al-carte restaurants. I didnt think it was c

Myself, wife and two year old have just returned from 10 nights at this amazing hotel. I truly cannot fault anything with this resort. The staff from the beginning could not do enough for us. We will be looking to book again!

Hotel e servizi davvero ottimi personale molto gentile e cordiale adatto alle famiglie con bambini una nota negativa( l’acqua delle piscine specie per bambini era davvero ghiacciata il mio bimbo di 3 anni non riusciva a starci dentro …) il cibo avendo all inclusive era tutte le sere uguale a buffet(molto abbondante) ho provato anche nei vari ristoranti alla carta per cambiare ma non erano un granché …potrei dare un 5 per il cibo ma per tutti il resto più che sufficiente