This hotel is REALLY bad, the staff is extremely rude.
The lady at the reception was the most unpleasant women we came across in Switzerland. She was not helpful at all. Parking was not available even though we called 20 minutes before and asked.
Room was underground, the view outside the window is like a prison with no air.
We booked a room for 3 people, 2 guys & 1 girl. In the Triple Room the shower & toilet are TRANSPARENT, so everyone can see you naked when shower or using the toilet.
The Triple Room came with only 2 beds ready, When we called the reception and asked for the extra bed to be set up. the girl from the reception said "Is it hard for you to do? Do it yourself"
When we tried to solve issues, the reception lady said "Contact the manager" , and when we asked to talk to her, she said she wouldn't want to hear from us now (she was out of the hotel already) so basically 0 help.
The experience was SO BAD that we actually didn't stay and booked another hotel.
I have never in my life been treated like this in an hotel. I will NEVER EVER stay here again or at any Fassbind chain hotel. This is a complete shame.
!! STAYAWAY !!!