Hotel Eden Palace Au Lac

Photo gallery for Hotel Eden Palace Au Lac

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Hotel Eden Palace Au Lac

Hotel Eden Palace Au Lac

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Sheets and towels washed at 140°F
Map
11 Rue Du Theatre, Montreux, VD, 1820

Explore the area

  • Popular LocationMontreux Casino1 min walk
  • Popular LocationFreddie Mercury Statue2 min walk
  • Popular LocationPlace du Marche2 min walk
  • AirportSion (SIR)44 min drive

Choose dates to view prices

About this area

Montreux

Hotel Eden Palace Au Lac is located in Montreux City Centre, a neighborhood in Montreux, and is near a train station and on a lake. Musee du Vieux Montreux and Chateau de Chillon are local landmarks, and the area's natural beauty can be seen at Gruyère Pays-d'Enhaut Regional Nature Park and Architectural Work of Le Corbusier, an Outstanding Contribution to the Modern Movement. Traveling with kids? Consider Swiss Organ Museum and Marmot's Paradise. Water skiing offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby.

What's nearby

  • Montreux Casino - 1 min walk
  • Freddie Mercury Statue - 2 min walk
  • Place du Marche - 2 min walk
  • Musee du Vieux Montreux - 8 min walk
  • Montreux Convention Center - 14 min walk

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Geneva International Airport (GVA) - 58 min drive

About this property

Hotel Eden Palace Au Lac

Family-friendly Montreux hotel in Montreux City Centre, walk to Freddie Mercury Statue
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center.
Hotel Eden Palace Au Lac offers 100 accommodations with minibars and safes. 110-cm flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (CHF 25 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: CHF 23.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Chez Gaston

Things to do

  • Access to nearby indoor pool
  • Motorized watercraft
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 110-cm flat-screen TV
  • Cable channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CHF 69.00 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 8.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 8

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 23.00 per person (approximately)
  • Self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash

We should mention

The seasonal pool will be open from June 15 to September 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 308 out of 980 reviews
5 - Excellent 31%
Rating 4 - Good. 408 out of 980 reviews
4 - Good 42%
Rating 3 - Okay. 170 out of 980 reviews
3 - Okay 17%
Rating 2 - Poor. 67 out of 980 reviews
2 - Poor 7%
Rating 1 - Terrible. 27 out of 980 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

3.8/5

Eco-friendliness

2/5 Poor

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities
The hotel was fine. We went during summer, June to be exact and the temperatures reached 80° to 95° degrees. IT WAS HOT. Didnt realize there was no AC in this hotel. Took two kids with me ans it was MISERABLE. The room was hoter than outside and at night even having all thw windowa open we were all drenched in sweat. We lived by the fan and my daughter who was 1yr was swearinf and miserable. Asked for a second fan and they said no others around. Ao we were 4 people. Two beda sharing a small fa. Would not recommend.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel sits right on the beautiful lake in a central location close to many restaurants, shops and grocery store. Beautiful views as you walk alongside the lake. Breakfast buffet was awesome! Reserve a parking spot with hotel if needed as its limited. Lake Cruise was very nice close by.
Stayed 2 nights in Jun 2022

2/5 Poor

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
At one point this was an upscale grand property. Now it is old and very dated. Carpets, furniture, all the decor tired and out dated and hotel needs a complete reno & refresh. And half the rooms have no AC so you roast in the Summer. Location is the only nice thing, right beside Lake Geneva.
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 7 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views, friendly staff and a convenient location. Loved it!
Stayed 2 nights in Jun 2022