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Overview of Hotel Eden Palace Au Lac

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk

Hotel Eden Palace Au Lac

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Explore the area

    Popular LocationMontreux Casino1 min walk
    Popular LocationFreddie Mercury Statue2 min walk
    Popular LocationPlace du Marche2 min walk
    AirportSion (SIR)47 min drive

Choose dates to view prices

  • Junior Suite

    4.2/5 guest room rating

    Room amenities

    • 269 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details
  • Deluxe Double Room

    4.5/5 guest room rating

    Room amenities

    • 193 sq ft
    • Lake view
    • Sleeps 3
    • 1 Double Bed OR 1 Queen Bed
    More details
  • Family Room, 1 Double Bed with Sofa bed

    4/5 guest room rating

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More details
  • Standard Double Room

    3.6/5 guest room rating

    Room amenities

    • 193 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 1 Queen Bed
    More details

About this area

Montreux

Located in Montreux, Hotel Eden Palace Au Lac is near a train station and on a lake. Chateau de Chillon and Musee du Vieux Montreux are local landmarks, and the area's natural beauty can be seen at Zen Garden and Tanay Lake. Traveling with kids? Consider Swiss Organ Museum and Marmot's Paradise. Water skiing offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby.
Popular Location

What's nearby

  • Montreux Casino - 1 min walk
  • Freddie Mercury Statue - 2 min walk
  • Place du Marche - 2 min walk
  • Musee du Vieux Montreux - 8 min walk
  • Montreux Convention Center - 14 min walk

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • AirportGeneva International Airport (GVA) - 58 min drive

Restaurants

  • Chez Gaston — 1 min walk
  • Brasserie Bavaria — 4 min walk
  • Cafe Tres — 5 min walk
  • Restaurant au Parc — 5 min walk
  • Huit Sushi — 5 min walk
View in a map

About this property

Hotel Eden Palace Au Lac

Family-friendly Montreux hotel in Montreux City Centre, walk to Freddie Mercury Statue
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. All 100 rooms offer free WiFi, minibars, and room service. Hair dryers, safes, and phones are among the other amenities that guests will find.
Hotel Eden Palace Au Lac offers 100 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CHF 25 per night)
  • Onsite parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: CHF 23.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool
  • Fitness center
  • Motorized watercraft
  • Outdoor pool
  • Sauna

Family friendly

  • Access to nearby indoor pool
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 27 2020 to March 10 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CHF 69.00 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 8.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 23.00 per person (approximately)
  • Self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Rollaway bed fee: CHF 69.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Frequently asked questions

Can I cancel my reservation for free at Hotel Eden Palace Au Lac and receive a full refund?
Yes, Hotel Eden Palace Au Lac offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Eden Palace Au Lac cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Eden Palace Au Lac?
As of Feb 26, 2021, prices found for a 1-night stay for 2 adults at Hotel Eden Palace Au Lac on Mar 11, 2021 start from $146, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Eden Palace Au Lac have a pool?
Yes, this property has an outdoor pool.
Is Hotel Eden Palace Au Lac pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 25.00 per pet, per night.
How much is parking at Hotel Eden Palace Au Lac?
Self parking is available for CHF 25 per night.
What time is check-in at Hotel Eden Palace Au Lac?
Check-in is from 3 PM - anytime.
What time is check-out at Hotel Eden Palace Au Lac?
Check-out is at noon.
Where is Hotel Eden Palace Au Lac located?
This family-friendly Montreux hotel is located on the boardwalk, just steps from Montreux Casino and Freddie Mercury Statue. Chateau de Chillon is 1.8 mi (2.9 km) away. Montreux (ZJP-Montreux Train Station) is 8 minutes by foot and Montreux Station is 8 minutes.
3.9
Good
Rating 5 - Excellent. 307 out of 993 reviews
5 - Excellent 31%
Rating 4 - Good. 414 out of 993 reviews
4 - Good 42%
Rating 3 - Okay. 169 out of 993 reviews
3 - Okay 17%
Rating 2 - Poor. 72 out of 993 reviews
2 - Poor 7%
Rating 1 - Terrible. 31 out of 993 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location in Montreux
Lovely building with a fantastic location in Montreux. Staff are very friendly and welcoming. The rooms are very spacious but the bathrooms are looking a little tired and aren't very well insulated from noise above. Easy to solve by closing the bathroom door! If you are driving, you need to pre-book your parking if you want to use the Hotel's spots. However, there is a public car park nearby too which would be cheaper overnight than the hotel rate of 25 CHF. If you're staying more than one night, the hotel rate is much better!
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Thank you. The reception was ok but the room on the first floor of the hotel is on the busy and noisy street and next to it is a Casino I literally we did not sleep the two nights.
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

4/5 Good

Stayed 1 night in Aug 2020

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