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SureStay Plus Hotel by Best Western Lethbridge

2.5 star property
Travelers soak in the spa tub for rejuvenation or keep up with fitness routines at the gym, while attentive staff ensure a memorable stay experience

Choose dates to view prices

SureStay Plus Hotel by Best Western Lethbridge offers a peaceful retreat near Nikka Yuko Japanese Garden. Guests can relax in the spa tub after a day of exploring, maintain workout routines at the on-site gym, and fuel up with continental breakfast before heading out.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day, plus a deposit of CAD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Is SureStay Plus Hotel by Best Western Lethbridge pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of CAD 50.00 per stay and a fee of CAD 20 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at SureStay Plus Hotel by Best Western Lethbridge?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Lethbridge on Jun 2, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Lethbridge?

Check-in start time: 3 PM; Check-in end time: 5 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Lethbridge?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Plus Hotel by Best Western Lethbridge located?

Located in South Lethbridge, this hotel is within a 15-minute walk of Enmax Centre and Lethbridge College. Nikka Yuko Japanese Garden and Henderson Lake are also within 2 mi (3 km).

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 405 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff would definitely recommend and stay here again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and quiet, nice beds, great breakfast.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mijail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is a very clean property and staff was friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kim Oanh

My second trip for work and I love it! Will be back, rooms were clean and breakfast was good
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was wonderful. The staff was friendly and the property was very clean. The only negative I can report is that the hot tub discoloured my swimsuit but other than that the stay was perfect.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is our hotel of choice in Lethbridge. The location is ideal. More importantly, staff is consistently pleasant and professional in all respects. Rooms are spacious and well-appointed, and very quiet! Breakfast is more than adequate. We definitely recommend this property.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and were able to accommodate my needs, would definitely stay there again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Comfortable beds. Enjoyed my stay
Stayed 1 night in Mar 2026
Verified

8/10 Good

shawn

Liked: Cleanliness
Clean room comfortable bed
Stayed 1 night in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kim Oanh

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and enjoyed the pet friendly suite and breakfast! I’ll definitely book again :)
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
It was a very clean and spacious room. The staff quickly greeted us. It is the nicest hotel room we have stayed in!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. The service is excellent. The rooms are very clean. The breakfast is good. Parking is good and feels safe. Good prices. Highly recommend this hotel and will stay here again when visiting Lethbridge.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Amanda

Disliked: Amenities
Central hotel with large rooms. Breakfast was limited.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities
Clean rooms, friendly staff
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops nearby - nice green space to walk the dog. Would suggest dog poop bags available at exits to remind people to pick up after their pet ... 😞 Great staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Morris

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

rocco

Liked: Cleanliness, property conditions & facilities
Very clean. Great staff. Cheap on breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kurtis

Clean quiet rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Good value for a quick stop through Lethbridge.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Raymond de

Liked: Cleanliness, amenities, property conditions & facilities
The room was good. The staff wss good as well.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lillian

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness
Clean comfortable beds easy to operate t v great location nice hot tub great staff
Stayed 2 nights in Nov 2025