We were there for 4 days, 4 nights, not once was the room cleaned. It never came up on the list for cleaning. Had to go downstairs for clean towels. Pull my own trash.
Comment from Hotel Management
Jul 27, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I apologize our housekeeping services were not explained thoroughly. Extended Stay Hotels provides housekeeping services based on a guest’s length of stay. Housekeeping services are provided once a week for guests who stay eight nights or more. For guests staying less than a than that and for guests who desire additional housekeeping services, we offer the opportunity to purchase full housekeeping or refresh services for a nominal fee. In addition, we always offer upon request, complimentary exchange service at the front desk for items such as towels, bed linens, and soap. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.