2/5 Poor
Justin A
Traveled with partner
Aug 15, 2022
Do not expect a nice relaxing comfortable stay. The rooms ACs are setup to not run when no one is in the room, so every time you go back to your room its 77degrees. They can turn the feature off but you have to complain multiple times. You can hear every outside sound from inside your room including their music that starts at 7am and the outside lawn performance with beating drums that last till 11pm. The food is mediocre and very bland with most of the restaurants focusing on outside dining areas in 90 degree heat. Check in took over 3 hours for the room to be ready with them pushing their Hyatt "Time Share," which they do not understand the word NO. Do not book a swim up, you are wasting your time with the smallest swim ups that I've ever seen. Drinks are definitely watered down. Not worth the $ they charge.
Stayed 4 nights in Aug 2022