6/10 Aceptable
William C.
10 mar. 2025
Just okay
When we arrived for our 4:00 pm check in we entered the door code multiple times but it wouldn’t open. After spending 20 minutes on the phone with customer service we were told we would have to drive into Ludlow to a key box to get a physical key. Luckily the local property manager responded and gave us another code to unlock the door. We entered to find the water had been shut off. After contacting customer service again and getting another key code to unlock the utilities closet to turn the water on. We then discovered a water leak by the washing machine the property manager had us turn off supply to washer. This was the first hour! After that everything was just okay. It’s equipped like a cheap rental condo. Everything is cheap except the price!
William C.
Se hospedó 2 noches en marzo de 2025