“I had communicated that I would be arriving in the early hours of the morning and asked for check-in instructions. I was advised that they could only be sent once o arrived at the building and that there would be someone available to do this. There wasn’t. I ended up having to wait in the lobby of the building till the morning and then had to wait another couple of hours for the room to be cleaned even though my booking started the day before and the apartment should’ve been ready. The apartment……
“I had communicated that I would be arriving in the early hours of the morning and asked for check-in instructions. I was advised that they could only be sent once o arrived at the building and that there would be someone available to do this. There wasn’t. I ended up having to wait in the lobby of the building till the morning and then had to wait another couple of hours for the room to be cleaned even though my booking started the day before and the apartment should’ve been ready. The apartment……
Onyedikachi