Le Phenix Hotel

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1 bedroom, premium bedding, Select Comfort beds, in-room safe
1 bedroom, premium bedding, Select Comfort beds, in-room safe
1 bedroom, premium bedding, Select Comfort beds, in-room safe
1 bedroom, premium bedding, Select Comfort beds, in-room safe

Overview of Le Phenix Hotel

VIP Access
UNESCO Sustainable Travel Pledge

Le Phenix Hotel

3.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
7 Quai De Bondy, Lyon, Rhone, 69005

Explore the area

  • Popular LocationPlace des Terreaux5 min walk
  • Popular LocationPalais de Justice de Lyon7 min walk
  • Popular LocationBellecour Square15 min walk
  • AirportLyon (LYS-Saint-Exupery)38 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Lyon

Le Phenix Hotel is located in Lyon City Centre, a neighborhood in Lyon, and is in the entertainment district and on a river. Part Dieu Mall and Lyon Confluence Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Massif Central and Tete d'Or Park. Looking to enjoy an event or a game while in town? See what's going on at Groupama Stadium, or consider a night out at Transbordeur. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Place des Terreaux - 5 min walk
  • Museum of Fine Arts of Lyon - 6 min walk
  • Palais de Justice de Lyon - 7 min walk
  • Hôtel de Ville de Lyon - 9 min walk
  • Bellecour Square - 15 min walk

Getting around

  • Lyon Saint Paul Station - 2 min walk
  • Hotel de Ville - Louis Pradel Station - 8 min walk
  • Saint-Exupery Airport (LYS) - 38 min drive

Restaurants

  • Espace Gerson - 2 min walk
  • Le Voxx - 3 min walk
  • Le Potager des Halles - 3 min walk
  • Sainte Russie - 3 min walk
  • Le Royal Indien - 3 min walk

About this property

Le Phenix Hotel

Eco-friendly Lyon hotel in Lyon City Centre, near Lyon National Opera
A bar/lounge, a 24-hour business center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Le Phenix Hotel offers 36 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, French, German, Indonesian, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Offsite parking within 1640 ft (EUR 25 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 14 for adults and EUR 14 for children
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space (1292 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Welcoming dogs and cats only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 20 per night
Cribs (infant beds) are available for EUR 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 for adults and EUR 14 for children (approximately)
  • Nearby parking fee: EUR 25 per day (1640 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Phenix
Le Phenix Hotel
Le Phenix Hotel Lyon
Le Phenix Lyon
Phenix Hotel Lyon
Hotel Le Phenix
Phenix Lyon
Le Phenix Hotel Lyon
Le Phenix Hotel Hotel
Le Phenix Hotel Hotel Lyon

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 387 out of 879 reviews
5 - Excellent 44%
Rating 4 - Good. 372 out of 879 reviews
4 - Good 42%
Rating 3 - Okay. 87 out of 879 reviews
3 - Okay 10%
Rating 2 - Poor. 27 out of 879 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 879 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.5/5

Eco-friendliness

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Review is for Globe et Cecil. Le Phenix moved us there due to renovation. New room was below what we had paid for —Small and no fridge,which is a must for us. Wi-Fi really slow. However staff was nice and serviceable.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located property with great customer service and helpful staff.
Stayed 2 nights in May 2022

2/5 Poor

Liked: Staff & service
The lobby was very nice but my room was pretty awful. Old dirty looking burnt orange SHAG carpeting & ac did not work so it was difficult sleeping. I would have appreciated tissues. The breakfast was decent, but pricey. Would not return.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very comfortable room, very helpful and friendly staff!
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel which is very conveniently located in Vieux Lyon. Personnel were so very helpful. Elevator which WORKED to upper floors. It would have been nice to have had a microwave and coffee maker in room.
Stayed 4 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, very accommodating to my husband's health needs
Stayed 10 nights in Oct 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel and staff
This hotel is in a great location, overlooking the river and adjacent to the old town where there are many restaurants and places to drink. The room I had was spacious (very), but a little dark as it was facing an inner courtyard. The plus was a jacuzzi bath, ideal to soak away the effects of walking through the city. The area felt very safe, and looked super at night too. The staff are outstanding, very friendly and helpful. The evening receptionist, Clement, was particularly engaging and helpful. All in all, I would recommend this as a great hotel to visit Lyon
Stayed 2 nights in Sep 2021