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Aparthotel

Lanai Riverside Apartments

4.5 star property
Luxury aparthotel with free parking connected to a shopping center in Mackay

Choose dates to view prices

Lanai Riverside Apartments offers a peaceful haven amid city energy. Relax in the garden, rejuvenate in the sauna, or dip in the outdoor pool. Enjoy meals at the Tropical Phoenix Garden restaurant. High-speed WiFi, attentive staff, and extended parking complete this luxury stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 1 Bedroom

48-inch LCD TV with digital channels, TV

Apartment, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 1044 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, individually decorated, individually furnished

Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | 1 bedroom, individually decorated, individually furnished

Apartment, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 1701 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

One-Bedroom Apartment

  • Sleeps 2

View all photos for Three-Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Three-Bedroom Apartment

  • Sleeps 4

View all photos for Two-Bedroom Apartment

Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Two-Bedroom Apartment

  • Sleeps 4
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About the neighborhood

Map
20 River Street, Mackay, QLD, 4740

What's nearby

  • Caneland Central - 2 min walk - 0.1 miles
  • Bluewater Lagoon - 2 min walk - 0.1 miles
  • Jubilee Park - 8 min walk - 0.5 miles
  • Artspace Mackay - 8 min walk - 0.5 miles
  • Mackay Enertainment and Convention Centre - 10 min walk - 0.6 miles

Getting around

  • Mackay Station - 7 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬5 min walk
  • ‪Austral Hotel - ‬6 min walk
  • ‪The Bavarian - ‬6 min walk
  • ‪The Coffee Club Café - Caneland Central - ‬5 min walk
  • ‪The Coffee Club Canelands Café - ‬6 min walk

About this property

Lanai Riverside Apartments

Luxury aparthotel with free parking connected to a shopping center in Mackay
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference center, and conference space. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Housekeeping is available on request.
Lanai Riverside Apartments offers 36 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This Mackay aparthotel provides complimentary wireless Internet access. 48-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free extended parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Crib: AUD 15 per night

Restaurants on site

  • Lets Do Greek
  • Marque Bar & Grill
  • Tropical Phoenix Garden

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference center (172 square feet of space)
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In the city center
  • Near the airport
  • On the boardwalk/promenade
  • On the riverwalk
  • On the waterfront

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 11 floors
  • 36 units
  • Access via exterior corridors
  • Banquet hall
  • Built in 2009
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Optional extras

  • Late check-out fee: AUD 50 (subject to availability)
  • Housekeeping fee: AUD 100 per stay; may vary based on unit size
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay

Frequently asked questions

Does Lanai Riverside Apartments have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Lanai Riverside Apartments?

As of Jan 6, 2026, prices found for a 1-night stay for 2 adults at Lanai Riverside Apartments on Jan 13, 2026 start from $171.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lanai Riverside Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Lanai Riverside Apartments?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Lanai Riverside Apartments?

Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).

Where is Lanai Riverside Apartments located?

Located in City Centre, this luxury aparthotel is steps from Bluewater Lagoon and Caneland Central. Artspace Mackay and Jubilee Park are also within 10 minutes.

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Reviews

Lanai Riverside Apartments Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

8.6

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 268 out of 446 reviews
Rating 8 - Good. 119 out of 446 reviews
Rating 6 - Okay. 30 out of 446 reviews
Rating 4 - Poor. 22 out of 446 reviews
Rating 2 - Terrible. 7 out of 446 reviews

Reviews

10/10 Excellent

Therese

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is great and the staff were very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and accommodation
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Quiet, spacious stay

Clean, quiet, and the room was better than expected. No issues at check-out, and staff were polite throughout.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Best place

Love staying here, so clean, comfortable close to town, river views.
Stayed 1 night in Nov 2024

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was very large , has everything you need , views are great and the shopping centre is no more than a 5 minute walk. Would stay again.
Stayed 2 nights in Jan 2025

8/10 Good

Gai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked the location of property.
Stayed 2 nights in Nov 2024

8/10 Good

Ross William

Liked: Cleanliness, amenities, communication
Pros- close to shopping and eateries. Well equipped kitchen. Reception lady was lovely! cons- outdated furniture and doors where hard to open and close. Hot water system in room was super loud.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms were bigger and better then expected and pool area was excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay
Stayed 1 night in Aug 2024

8/10 Good

Geoff

Liked: Cleanliness, room comfort, communication
Great location, beautiful view from balcony
Stayed 3 nights in Oct 2023

10/10 Excellent

wayne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stunning apartment right next to restaurants and the shopping precinct
Stayed 2 nights in May 2024

10/10 Excellent

jennifer

Liked: Cleanliness, property conditions & facilities, communication
Very spacious apartement the view is amazing walking distance to everything shops restraunts and clubs
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property we stayed at with our 3 boys. Everything needed was provided and if we needed anything extra, reception was happy to provide. Clean rooms, quiet floor, all staff happy and friendly. We greatly enjoyed our stay and would stay here again.
Stayed 13 nights in Jul 2024

10/10 Excellent

ColinParawan

Liked: Cleanliness, room comfort, communication

Location Location Location

Hotel was clean however location was very noisy
Stayed 2 nights in Aug 2024

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, rooms very comfortable. Only issue was the sun brightened the room too much in the morning. Overall a fantastic stay and the staff were wonderful with the few requests we had.
Stayed 7 nights in Sep 2023

10/10 Excellent

Neville Ernest

Liked: Cleanliness, property conditions & facilities, communication
We had a very nice week here and loved that the bus stop and shopping centre were within an easy walk. The walking tracks around the apartments were a bonus. The view was great and the staff were very happy to answer any questions we had.
Stayed 7 nights in Jul 2024

8/10 Good

Mai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and room is nice. Master bedroom should have bigger bed and parking a bit hard as driveway is small.
Stayed 1 night in Oct 2024

10/10 Excellent

meghan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was massive! Very clean and tidy. Bed was very comfortable. Overall our stay was 10/10 couldn’t fault it. Would definitely stay here again
Stayed 1 night in Jun 2024

8/10 Good

Tricia

Liked: Cleanliness, communication
Spacious, clean and very modern
Stayed 2 nights in Nov 2023

10/10 Excellent

Therese

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment. Close to shops and restaurants. The apartment had everything we needed including dishwasher, washing machine and dryer. We will definitely recommend it to our friends.
Stayed 3 nights in Mar 2024

10/10 Excellent

meghan

Liked: Cleanliness, amenities, property conditions & facilities, communication
We’ve stayed at this property before. Again didn’t disappoint. Close to Caneland and the blue lagoon. Underground parking. The rooms are always clean neat and tidy.
Stayed 1 night in Oct 2024

8/10 Good

Mitchell

Liked: Cleanliness, property conditions & facilities, communication
Lots of room in the apartment, not a small cramped up room like most.
Stayed 1 night in Jul 2024

10/10 Excellent

ColinParawan

Liked: Cleanliness, room comfort, communication

All good

Clean and comfy - what was needed...
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was more than I expected. Absolutely lovely and so much space. Ladies at reception went above and beyond to assist us with our printing requirements. We throughly enjoyed our stay and definitely would recommend Lanai Apartments to friends and family.
Stayed 3 nights in Nov 2023

6/10 Okay

Anne-Marie

Liked: Communication
Lovely view and good location. Pool advertised as heated but cold. Room in need of maintenance.
Stayed 1 night in Jul 2024