3/5 Okay
Verified traveler
Traveled with family and small children
Jul 20, 2021
Liked: Staff & service
Disliked: Amenities
When we checked in, we were greeted by a lovely lady with a great personality. The front lobby is open and clean; however there was only one luggage cart available. She quickly explained to us that due to “staffing shortages” the outdoor pool was closed (we were traveling with 2 younger boys - big bummer) and stressed to us that they were “short-staffed.” The room was alright. The air conditioner never seemed to get to the requested 65•. The shower head came out of the wall when I tried to adjust it, but I just pushed it back in. Since it was a short trip for Rigby’s Water Park, I opted not to pack my hair dryer - big mistake as the hotel one shorted out and burned bright red before turning itself off. Thankfully there is a Walmart across the street, and my fiancé was able to go purchase a cheap one. The outside door remains open and doesn’t lock, leaving the entire 2nd floor open to anyone who opens the outside hotel door. The hotel by the water park was booked & we chose this one instead - I would not do it again. Overall it was a good price & somewhere to lay our heads after a long day…but if you’re looking for a pool, safety & true comfort - this isn’t your place!
Stayed 2 nights in Jul 2021