2/5 Poor
Eve, Madison
Traveled with partner
23 Nov 2020
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Upon arriving to my room after my drive I needed to use the restroom. Upon entering the restroom I immediately noticed a black curley hair on top of the toilet tank in full view. Then after I cleaned that I found two more long strands of black hair on the bathroom floor. I am blonde by the way, so definitely not mine. I found the lack of cleanliness in the bathroom rather repulsive but the rest of the room appeared to be clean. However, with COVID running ramped at this time I washed my hands often while in the room given the uncleanliness of the bathroom. We visited the hot tub. We were the only ones in the pool and hot tub room. Everything seemed very clean there. It was peaceful and relaxing. The hot tub is quite large. The pool was quite warm. There was an obnoxious noise coming from somewhere while I was trying to sleep. Sounded similar to a vacuum being used in an adjoining room but obviously was not as the sound lasted all night. Had to turn up the tv to drown it out. Ample parking even if travel was not affected by COVID (which it clearly is). Staff at check in were very polite. Vending machines in working order. Ice machine in working order. Fridge looked clean and was in working order. Bed was comfy as were the MANY pillows on the bed. Not a bad stay per say but I just cant overlook or excuse the uncleanliness of the bathroom so I wont be going back again which is unfortunate as everything else was pleasant and convenient.
Stayed 1 night in Nov 2020
