Malcolm Island Vacations from $648

Excellent customer service! Everybody so nice and ready to make you have a great time. Property is clean and much better maintained than other motels in the same level of stars.

Greeting upon arrival was atypical for a hotel, in that there was not a welcome or how was your trip, or anything. Construction was going on and our room was directly affected. I was told they would stop for the day but they didn't so had to go down and ask for it to stop, which after a conversation it did. The restaurant has luke warm reviews online and when we went in, I can see why. Overall presentation is lacking. We went to Sparkys Sports Bar instead. Door on unit was very hard to open and when we mentioned it, they said all the doors were that way. To be honest, Port Hardy as a town is run down and this hotel may be one of the better of few options. At least there is a nice view and it is convenient for the ferry 10 min away.