Iberostar Heritage Grand Amazon

Photo gallery for Iberostar Heritage Grand Amazon

Primary image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Balcony

Overview of Iberostar Heritage Grand Amazon

UNESCO Sustainable Travel Pledge

Iberostar Heritage Grand Amazon

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Rua Márquez de Santa Cruz 069, Porto de Manaus, Manaus

Explore the area

  • Popular LocationMunicipal Clock2 min walk
  • Popular LocationPort of Manaus2 min walk
  • Popular LocationTeatro Amazonas12 min walk
  • AirportManaus (MAO-Eduardo Gomes Intl.)34 min drive

Choose dates to view prices

About this area

Manaus

Located on a river, Iberostar Heritage Grand Amazon is in Manaus Centro, a neighborhood in Manaus. Adolpho Lisboa Municipal Market and Manauara Shopping are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Saudade Park and Bosque da Ciencia. Ivete Ibiapina Music House and CIGS Zoo are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Gebes Medeiros Theater - 1 min walk
  • Municipal Clock - 2 min walk
  • Port of Manaus - 2 min walk
  • Adolpho Lisboa Municipal Market - 4 min walk
  • Teatro Amazonas - 12 min walk

Getting around

  • Manaus (MAO-Eduardo Gomes Intl.) - 35 min drive

Restaurants

  • Restaurante Chinês - 7 min walk
  • Casa da Pamonha - 9 min walk
  • Calçada Alta - 10 min walk
  • Budega 101 - 10 min walk
  • Caldeira Bar - 10 min walk

About this property

Iberostar Heritage Grand Amazon

All-inclusive Manaus cruise ship in Manaus Centro with 2 restaurants
This cruise ship features 2 restaurants, an outdoor pool, and a nightclub. Buffet breakfast is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Iberostar Heritage Grand Amazon offers 75 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Beds feature premium bedding. Satellite television is provided.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

All inclusive details

This cruise ship is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
Property requires that all guests receive on-site antigen/rapid COVID-19 testing (BRL 90 per person, per stay)
On-site antigen/rapid COVID-19 testing is available for a fee
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Food and drink

  • Free buffet breakfast available daily 5:30 AM–11 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Kuarup
  • Grill

Things to do

  • 24-hour fitness center
  • Boat tours
  • Ecotours
  • Fishing
  • Nightclub
  • Outdoor pool
  • Shopping
  • Spa services
  • Spa tub

Conveniences

  • Elevator
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (3143 square feet of space)

Outdoors

  • Nature reserve
  • Pool sun loungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • DVD player
  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation
This cruise ship only allows check-in and check-out on Monday and Friday, depending on the length of stay. Guests staying 3 nights check in on Friday; 4-night and 7-night stays check in on Monday.

Renovations and closures

The property is closed during March, April, and May.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 8 and younger are not allowed at this property; All guests older than 8 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: BRL 20 per person, per night
  • COVID-19 testing fee (antigen/rapid screening): BRL 90 per person, per stay.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Children 8 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Iberostar Grand Amazon All Inclusive House Boat Manaus
Iberostar Grand Amazon All Inclusive House Boat
Iberostar Grand Amazon All Inclusive Manaus
Iberostar Grand Amazon All Inclusive
Iberostar Grand Amazon All Inclusive Houseboat Manaus
Iberostar Grand Amazon All Inclusive Houseboat
Iberostar Grand Amazon All Inclusive Boat
Iberostar Grand Amazon All Inclusive Manaus
Iberostar Grand Amazon All Inclusive
Manaus Iberostar Grand Amazon - All Inclusive Cruise
Iberostar Grand Amazon - All Inclusive Manaus
Iberostar Grand Amazon All Inclusive Boat Manaus
Cruise Iberostar Grand Amazon - All Inclusive Manaus
Cruise Iberostar Grand Amazon - All Inclusive
Iberostar Amazon Inclusive
Iberostar Heritage Amazon
Iberostar Heritage Grand Amazon Cruise
Iberostar Heritage Grand Amazon Manaus
Iberostar Heritage Grand Amazon Cruise Manaus
Iberostar Heritage Grand Amazon All Inlcusive
Iberostar Heritage Grand Amazon All Inclusive

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 16 out of 20 reviews
5 - Excellent 80%
Rating 4 - Good. 2 out of 20 reviews
4 - Good 10%
Rating 3 - Okay. 2 out of 20 reviews
3 - Okay 10%
Rating 2 - Poor. 0 out of 20 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 20 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.9/5

Staff & service

4.7/5

Property conditions & facilities

4.9/5

Eco-friendliness

5/5 Excellent

Stayed 3 nights in Nov 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência
Muito bom, ótimo atendimento, navio já tem 15, mas está bem conservado, o buffet de almoço e jantar não tem muitas opções, mas é o suficiente. Hospedagem vale muito a pena, pois na programação tem pelo menos dois passeios de lancha por dia, entre outras atividades
Stayed 4 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência mágica
Experiencia incrível, perfeita, atendimento nota mil, quartos superconfortáveis, passeios excelentes, comida deliciosa. Só elogios!
Stayed 7 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Navegando com conforto
Navegação encantadora pelo Rio Solimões com passeios inesquecíveis, staff prestativo e refeições memoráveis
Stayed 3 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superou as expectativas
O Iberostar Grand amazon superou nossas expectativas! O ponto alto são os passeios, todos os dias saem de dois a três passeios, muito organizados e com guias preparadíssimos! O serviço também é excelente, um dos melhores que já vi. Todos sempre muito simpáticos e gentis, garçons sempre atentos, sem fila para pegar bebidas, levavam onde estivéssemos, etc. Quarto amplo e muito confortável. Bebidas e drinks preparados com muito capricho e qualidade. Quanto à comida, tudo é muito saboroso, mas sentimos falta de mais variedade e opções. Há café da manhã, lanche na piscina às 11:30, almoço e janta, mas não há buffet quando chegamos dos passeios de manhã ou à tarde por exemplo. Das 11 às 23h é possível pedir algo para comer no serviço de quarto. No geral a experiência foi excelente, recomendamos muito!
Stayed 4 nights in Nov 2021