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Overview of City Garden GRAND Hotel

Photo gallery

Featured Image
Outdoor pool, sun loungers
In-Room Dining
LED TV
In-room safe, desk, blackout drapes, iron/ironing board

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.
Happy face icon
Stayed here multiple times now and for the price you pay it's such a great hotel. Definitely worth it! Pool and rooftop bar area are fantastic. Great views of Manila

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationBGC Arts Center5 min drive
    Popular LocationMakati Medical Center10 min drive
    Popular LocationFort Bonifacio13 min drive
    AirportManila (MNL-Ninoy Aquino Intl.)31 min drive

Choose dates to view prices

  • Deluxe Room, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds
  • Grand Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 2153 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsGrand Suite, 1 King Bed
  • Superior Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Deluxe Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Junior Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 581 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Superior Room, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 2 Queen Beds
    More detailsSuperior Room, 2 Queen Beds
  • Deluxe Twin Pure Room

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More detailsDeluxe Twin Pure Room

About this area

Makati

Located in Makati, City Garden GRAND Hotel is in the city center and near the airport. A. Venue Mall and Glorietta Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rizal Park and Paco Park. Looking to enjoy an event or a game? See what's going on at Cuneta Astrodome or Mall of Asia Arena. Guests love the hotel's central location.
Visit our Makati travel guide
Popular Location

What's nearby

  • BGC Arts Center - 5 min drive
  • Central Bank of the Philippines - 5 min drive
  • Makati Medical Center - 10 min drive
  • Fort Bonifacio - 13 min drive
  • Venice Grand Canal Mall - 21 min drive

Getting around

  • Ayala Center Station - 2 min drive
  • Manila Buenidia Station - 3 min drive
  • AirportNinoy Aquino Intl. Airport (MNL) - 31 min drive

Restaurants

  • Firefly Roofdeck Bar — 1 min walk
  • Spice Cafe — 1 min walk
  • The Woodman's Head — 3 min walk

About this property

City Garden GRAND Hotel

Luxury Makati hotel in Downtown, walk to A. Venue Mall
This hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 311 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Refrigerators and coffee makers are standard, as are LED TVs with cable channels.
City Garden GRAND Hotel offers 311 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:30 AM on weekends: PHP 800 for adults and PHP 400 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services
  • Spa tub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Filipino

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation, and the same credit card used when booking must be presented at check-in. The credit card holder must present valid government-issued ID.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for PHP 1200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 800 for adults and PHP 400 for children (approximately)
  • Rollaway bed fee: PHP 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of hotel guests, this property does not permit bachelor/bachelorette parties in the Presidential Suite. Also, guests are encouraged to register at the front desk for bookings in the Presidential Suite.

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

City Garden Grand Hotel
City Garden Grand Hotel Makati
City Garden Grand Makati
City Grand Hotel
Grand Garden Hotel
Hotel City Garden
Hotel City Grand
City Garden Grand Hotel Makati, Metro Manila
City Garden Grand
City Garden GRAND Hotel Hotel
City Garden GRAND Hotel Makati
City Garden GRAND Hotel Hotel Makati

Frequently asked questions

Can I cancel my reservation for free at City Garden GRAND Hotel and receive a full refund?
Yes, City Garden GRAND Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to City Garden GRAND Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at City Garden GRAND Hotel?
As of Dec 3, 2020, prices found for a 1-night stay for 2 adults at City Garden GRAND Hotel on Dec 6, 2020 start from $78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does City Garden GRAND Hotel have a pool?
Yes, this property has an outdoor pool.
Is City Garden GRAND Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at City Garden GRAND Hotel?
Self parking and valet parking are free at this property.
What time is check-in at City Garden GRAND Hotel?
Check-in begins at 2 PM.
What time is check-out at City Garden GRAND Hotel?
Check-out is at noon.
Where is City Garden GRAND Hotel located?
Located in Downtown, this luxury hotel is within a 5-minute walk of Century City and A. Venue Mall. Glorietta Mall and Ayala Center are also within 1 mi (2 km). Ayala Station is 25 minutes by foot and Ayala Center Station is 25 minutes.
4.4
Excellent
5 - Excellent
750
4 - Good
463
3 - Okay
85
2 - Poor
33
1 - Terrible
21

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here multiple times now and for the price you pay it's such a great hotel. Definitely worth it! Pool and rooftop bar area are fantastic. Great views of Manila
Stayed 2 nights in Feb 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
2 night stay in Makati. Rooms were super spacious and clean. Excellent location despite being on the notorious avenue for traffic in Manila. Would recommend.
Stayed 2 nights in Feb 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This has a five star rating on Expedia, which is a little strange (first world problems I know), as room-wise and service-wise it is definitely more in the four star area. The elevator takes forever to function - you can be waiting for several minutes for one to come along and sometimes it goes right by you (for whatever reason). It really is frustrating and it also means a build-up of people waiting on the highest and ground floors. The pool is really small and unless you get in there right at 7am expect it to not be used for exercise but rather by loafing around sexpats and families who are just sitting in it and taking up the space. The hotel, especially as a five star, should really think of investing in an pool for those of us who want some exercise rather than those of us just standing in it and wondering why we are we in Manila in the first place. The Firefly bar up top is, however, remarkable - offering an incredible view over Makati and right down into Manila bay. It is one of the finest views I have ever seen. The front desk staff and especially the young lady at the ground floor coffee bar are lovely, welcoming, kind personalities - really great people who should probably be paid well more and made managers (I am biased too as the coffee seller likes Blackpink). The location is great - its easy to walk around Makati and its all very safe (some people said theres a red light district nearby but its incredibly well policed down that street so you can relax!)
Stayed 8 nights in Nov 2019

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning rooms and pool, food is poor for a 5-star
Good location in the centre of Makati, perfect for business and for leisure travellers alike. Rooftop pool is a delight (if slightly underserved with sunloungers) and the room was cosy yet very well laid out so as to still few spacious and relaxing. The buffet breakfast, which I had on the first day, was unfortunately pretty poor, especially by 5-star standards. Largely tasteless and just a strange selection - no decent fresh bread items or pastries. The food I had at the Firefly rooftop restaurant on the first evening was also poor quality. At least the beer is cheap by Western standards. In my experience food quality is generally a problem in the Philippines, but I wouldn’t expect it at a 5-star hotel aimed with predominantly foreign guests. The next two days I selected items from the room service menu which was marginally better, and cheaper. Be warned you will also spend a lot of waiting for the lift, there are only three serving 32 floors. But the staff are truly fantastic, providing excellent service, and the property itself is lovely - just not quite 5-star until they significantly improve their food offering.
Stayed 3 nights in Jan 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice spacious rooms. And we had a nice view of makati. Pool roof top area is a nice place
Stayed 3 nights in Feb 2020