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Makati Shangri-La, Manila

Photo gallery for Makati Shangri-La, Manila

Front of property
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
5 restaurants, lunch and dinner served, Asian cuisine
Lobby

Overview of Makati Shangri-La, Manila

Makati Shangri-La, Manila

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
Ayala Street and Makati Avenue, Makati, Manila, 1200

Guests rated this location 9.6/10 - Exceptional

Explore the area

  • Popular LocationGreenbelt Shopping Mall4 min walk
  • Popular LocationGlorietta Mall5 min walk
  • Popular LocationMakati Medical Center17 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)28 min drive

Room options

About this area

Makati

In the entertainment district, Makati Shangri-La, Manila is in Makati Central Business District, a neighborhood in Makati with good shopping. The area's natural beauty can be seen at Baywalk and Rizal Park, while The Mind Museum and BGC Arts Center are cultural highlights. Ayala Triangle Gardens and Manila Zoo are also worth visiting.
Visit our Makati travel guideOpens in a new window
Map

What's nearby

  • Greenbelt Shopping Mall - 4 min walk
  • Glorietta Mall - 5 min walk
  • Makati Medical Center - 17 min walk
  • Philippines Stock Exchange - 5 min drive
  • St Luke's Medical Center Global City - 12 min drive

Getting around

  • Manila EDSA Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • The Lobby - 7 min walk
  • Escolta - 7 min walk
  • Sala Thai Restaurant - 1 min walk
  • The Peninsula Boutique - 7 min walk
  • Starbucks - 2 min walk

About this property

Makati Shangri-La, Manila

5-star luxury hotel located in Makati Central Business District
A roundtrip airport shuttle, a poolside bar, and an art gallery on site are just a few of the amenities provided at Makati Shangri-La, Manila. Indulge in a massage, a body treatment, and aromatherapy at Spa at the Shangri La, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature Asian cuisine and garden views. In addition to a shopping mall on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Limo/town car service, a gift shop, and massage treatment rooms
  • 12 meeting rooms, multilingual staff, and free newspapers
  • Guest reviews give top marks for the helpful staff and location
Room features
All 696 individually furnished rooms feature comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Circles Event Cafe
  • Inagiku
  • Sage
  • Sage Tapas Bar
  • Shang Palace

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (15,780 square feet of space)

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Aromatherapy
  • In-room massages
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 8:00 AM - 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 6:00 PM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 3450 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
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Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
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Shangri-la Hotel Manila
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Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
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Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

Does Makati Shangri-La, Manila have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Makati Shangri-La, Manila pet-friendly?

No, pets are not allowed at this property.

How much is parking at Makati Shangri-La, Manila?

Self parking and valet parking are free at this property.

What time is check-in at Makati Shangri-La, Manila?

Check-in is from 8:00 AM - 11:30 PM.

What time is check-out at Makati Shangri-La, Manila?

Check-out is at 6:00 PM.

Does Makati Shangri-La, Manila provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 3450 per vehicle applies.

Where is Makati Shangri-La, Manila located?

Located in Makati Central Business District, this luxury hotel is 0.2 mi (0.3 km) from Greenbelt Shopping Mall and 1.8 mi (2.9 km) from Fort Bonifacio. Glorietta Mall and Ayala Triangle Gardens are also within 5 minutes. Ayala Station is 10 minutes by foot and Buendia Station is 18 minutes.

Can I cancel my reservation for free at Makati Shangri-La, Manila and receive a full refund?

Yes, Makati Shangri-La, Manila offers free cancellation on select room rates, because flexibility matters! Please refer to Makati Shangri-La, Manila cancellation policy on our site for more details about any exclusions or requirements.

Makati Shangri-La, Manila Reviews

Makati Shangri-La, Manila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1000 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 254 out of 1000 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 64 out of 1000 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 35 out of 1000 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 20 out of 1000 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very attentive and friendly from check-in until you check out.
Stayed 1 night in Jan 2021

10/10 Excellent

Richelle Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

2/10 Terrible

MaRoselle

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Wonderful staff Impressive lobby Lovely hair salon Yummy breakfast restaurant Will recommend and return to this property whenever possible. Clean and bright.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020

4/10 Poor

Anthony, CALIFORNIA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The definitely was not a 5* hotel room smeels like old musk also ans room was outdated
Stayed 2 nights in Mar 2020

8/10 Good

We Siang

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
very safe place to stay/ a little bit pricey/ wish to have more selections of local fruits and Filipino foods during breakfast .
Stayed 2 nights in Feb 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020