The Exchange Regency Residence Hotel

Photo gallery for The Exchange Regency Residence Hotel

Lobby
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, in-room safe, individually decorated

Overview of The Exchange Regency Residence Hotel

The Exchange Regency Residence Hotel

3 out of 5

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Exchange Road Corner Meralco Avenue, Ortigas Center, Pasig, Manila, 1605

Explore the area

  • Popular LocationAsian Development Bank Headquarters11 min walk
  • Popular LocationSM Megamall11 min walk
  • Popular LocationShangri-La Mall15 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)38 min drive

Choose dates to view prices

About this area

Pasig

The Exchange Regency Residence Hotel is located in Ortigas Center, a neighborhood in Pasig, and is in the business district and near a metro station. SM Megamall and The Podium are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ninoy Aquino Parks and Wildlife Center and Baywalk. Traveling with kids? Consider KidZania, or check out an event or a game at Marikina Sports Complex. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Asian Development Bank Headquarters - 11 min walk
  • SM Megamall - 11 min walk
  • Shangri-La Mall - 15 min walk
  • Rizal Medical Center - 3 min drive
  • Greenhills Shopping Center - 12 min drive

Getting around

  • Manila Paco Station - 8 min drive
  • Ortigas Avenue Station - 16 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 38 min drive

Restaurants

  • Cuisine-Chef and Brewer — 1 min walk
  • Tullys — 1 min walk
  • California Tacos Philippines — 6 min walk
  • Icebergs — 6 min walk
  • Racks — 7 min walk

About this property

The Exchange Regency Residence Hotel

Family-friendly Pasig hotel in Ortigas Center with 2 restaurants
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All rooms are individually decorated and offer free WiFi and free local calls. For a bit of entertainment, LED TVs come with digital channels, and guests will also find premium bedding and free bottled water.
The Exchange Regency Residence Hotel offers 216 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LED televisions come with premium digital channels. Bathrooms include showers.

This Pasig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and Thai massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 6 AM–10 AM: PHP 300-500 for adults and PHP 150-300 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Filipino

Business services

  • Conference space (1475 square feet)
  • Meeting room

Outdoors

  • Pool sun loungers

Spa

  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between PHP 300 and PHP 500 for adults, PHP 150 and PHP 300 for children (approximately)
  • Airport shuttle fee: PHP 1500 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Exchange Regency
Exchange Regency Hotel
Exchange Regency Residence
Exchange Regency Residence Hotel
Exchange Regency Residence Hotel Pasig
Exchange Regency Residence Pasig
Exchange Residence Hotel
Regency Exchange
Regency Exchange Hotel
Regency Residence Hotel
Exchange Regency Resince Pasi
The Exchange Regency Residence
The Exchange Regency Residence Hotel Hotel
The Exchange Regency Residence Hotel Pasig
The Exchange Regency Residence Hotel Hotel Pasig

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 122 out of 713 reviews
5 - Excellent 17%
Rating 4 - Good. 262 out of 713 reviews
4 - Good 37%
Rating 3 - Okay. 199 out of 713 reviews
3 - Okay 28%
Rating 2 - Poor. 77 out of 713 reviews
2 - Poor 11%
Rating 1 - Terrible. 53 out of 713 reviews
1 - Terrible 7%

3.6/5

Cleanliness

3.8/5

Staff & service

2.9/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
What I don't like is I stay 6 days but I only have 1 towel I request but nothing until I go out and the sink is clog
Stayed 6 nights in Mar 2021

1/5 Terrible

Stayed 1 night in Dec 2020

3/5 Okay

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given to me was dated and had small cockroaches in the bedroom and bathroom. The next morning I asked to be transferred and the staff transferred me to a room which is bigger and cleaner, but the room still had cockroaches in it. Guests should note the hotel staff are not available from midnight until 8 in the morning. There were a couple of times that I called the staff at the front desk during regular hours but nobody was answering.
Stayed 2 nights in Nov 2020

2/5 Poor

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staffs were nice. I came so early but they gave me a room. Wifi is good. Room is ok. Not so clean. The AC was so noisy. I could not sleep.
Stayed 1 night in Nov 2020

3/5 Okay

Stayed 2 nights in Nov 2020