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Indoor pool
Indoor pool
Indoor pool
Balcony

Guest reviews

4.0/5 Very Good
174 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationSM Megamall3 min drive
Popular LocationSt Luke's Medical Center Global City5 min drive
Popular LocationGreenhills Shopping Center6 min drive
AirportManila (MNL-Ninoy Aquino Intl.)44 min drive

Choose dates to view prices

  • Deluxe Room, 1 Queen Bed

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed
  • Junior Suite, 1 Double Bed

    Room amenities

    • 387 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed
    More detailsJunior Suite, 1 Double Bed
  • Suite, 1 Bedroom

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Deluxe Room, 2 Twin Beds

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds

About this area

Pasig

In the city center, Ace Hotel & Suites is in a walkable area with good shopping. RCBC Plaza and Quiapo Church are notable landmarks, and travelers looking to shop may want to visit Venice Grand Canal Mall and Glorietta Mall. Traveling with kids? Make time for Manila Ocean Park, or check out an event or a game at Smart Araneta Coliseum.

Visit our Pasig travel guide
Map
Popular Location

What's nearby

  • SM Megamall - 3 min drive
  • St Luke's Medical Center Global City - 5 min drive
  • Greenhills Shopping Center - 6 min drive
  • A. Venue Mall - 6 min drive
  • Glorietta Mall - 8 min drive

Getting around

  • Manila Pandacan Station - 8 min drive
  • Shaw Boulevard Station - 15 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 44 min drive

Restaurants

  • Skygarden — 1 min walk
  • Ace Coffee Lounge — 1 min walk

About this property

Ace Hotel & Suites

Family-friendly Pasig hotel in Kapitolyo, near Shangri-La Mall
Along with a restaurant, this hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a lazy river are onsite. All 170 individually furnished rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include room service and coffee makers.
Ace Hotel & Suites offers 170 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pasig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a lazy river, a sauna, and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: PHP 300 per night
  • Roundtrip airport shuttle (surcharge) from 6 AM - 9 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9 AM: PHP 550 for adults and PHP 550 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Filipino

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Hydrotherapy
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in from noon - 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 6 AM to 9 PM
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

The following facilities are closed until further notice:
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for PHP 1600 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 550 for adults and PHP 550 for children (approximately)
  • Airport shuttle fee: PHP 1775 per vehicle (one-way)
  • Self parking fee: PHP 300 per night
  • Rollaway bed fee: PHP 1600 per night
  • Facilities fee: PHP 600 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast, lunch, and dinner
Each guestroom is kept vacant for a minimum of 72 hours between bookings

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ace Hotel Pasig
Ace Pasig
Ace Hotel & Suites Metro Manila/Pasig
Ace Hotel Suites
Ace Hotel & Suites Hotel
Ace Hotel & Suites Pasig
Ace Hotel & Suites Hotel Pasig

Frequently asked questions

Can I cancel my reservation for free at Ace Hotel & Suites and receive a full refund?
Yes, Ace Hotel & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Ace Hotel & Suites cancellation policy on our site for more details about any exclusions or requirements.
Does Ace Hotel & Suites have a pool?
Yes, this property has an indoor pool and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is available for PHP 300 per night.
What time is check-in at this property?
Check-in is from noon–4:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PHP 1775 per vehicle, one-way, applies.
Where is this hotel located?
This family-friendly Pasig hotel is located in the business district, within 1 mi (2 km) of Asian Development Bank Headquarters, Shangri-La Mall, and SM Megamall. Robinsons Galleria Mall and Greenhills Shopping Center are also within 3 mi (5 km). Shaw Boulevard Station is 15 minutes by foot and Boni Avenue Station is 20 minutes.

Guest reviews

Overall score and ratings for Ace Hotel & Suites

4.0
Very Good
5 - Excellent
59
4 - Good
80
3 - Okay
23
2 - Mediocre
7
1 - Poor
5
4.2
Cleanliness
4.0
Service and Staff
4.2
Amenities
4.0
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 6 nights in Feb 2020

    1/5

    • Disliked: Staff & service, property conditions & facilities, room comfort
    Low class hotel with low class service!

    I checked in on Saturday at 1pm, lobby was like a market, so crowded. I found out that the water spa is open to the public and it is not just for Guests who have room reservation. The manager and other staff in front desk are not friendly and needs more training on how to be professional.

    Stayed 1 night in Jan 2020

    4/5 Good

      Rooms were spacious. The ref was empty and did not have courtesy water or water for sale.

      Stayed 1 night in Dec 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Water spa is great. Just hope less salt on food.

      Stayed 1 night in Nov 2019

      3/5

      • Disliked: Staff & service

      I like this spa but the the frontline staff is very strict. We check in late because of the traffic. They ask for the confirmation papers

      Stayed 1 night in Dec 2019